Operations Manager

Position Summary The Operations Manager is a member of the Store Management team, responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. Essential Functions Lead others and work effectively with store crews; supervise, assign, and direct activities of the store’s crew. Effectively communicate information to store crew and supervisors in an open and timely manner. Support the Store Manager with action plans for operational and service improvement. Assist customers with questions, problems, and complaints, and promote the CVS customer service culture (greet, offer help, and thank). Required Qualifications Deductive reasoning ability, advanced analytical skills, and computer skills. Advanced communication skills, leadership, supervision, and influencing skills. Ability to work a full‑time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail manager or supervisor. Education High School diploma or equivalent is preferred but not required. Anticipated Weekly Hours 40 hours per week Pay Range $20.00 - $34.00 per hour Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Equal Employment Opportunity Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws. #J-18808-Ljbffr