Auxiliary Health Clerk-Women, Infants and Children

Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. For more information about Oakland County benefits and employee perks, please visit: General Summary Salary: $45,511 - $60,976 per year. Hybrid: positions located in Pontiac, Southfield, and Walled Lake (will be at all 3 locations). Grant‑funded. What You’ll Do Support Direct Client Services: review client eligibility information to ensure qualifications. Conduct routine health screenings, including height, weight, and head circumference measurements. Perform minor laboratory and screening tests at clinic and outreach sites. Reschedule missed appointments to keep families connected to services. Monitor quality controls logs and lab data. Keep Clinics Running Smoothly: schedule appointments and code visits. Maintain and organize client files, reports, and records. Monitor and review management information system reports following established guidelines. Ensure data accuracy and appropriate documentation in Countywide software systems. Support Health Education & Outreach: provide referrals and connect families with community resources; participate in outreach events and agency task forces when appropriate. Be a Trusted First Point of Contact: greet and assist families visiting WIC clinics; provide information about available services, eligibility, and procedures; communicate clearly and compassionately with diverse populations. Minimum Qualifications Possess an Associate’s Degree or equivalent education from an accredited college or university with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education or closely related areas. OR have Merit System status in any classification and be currently employed in the Health & Human Services Department; AND Have successfully completed at least the equivalent of one year of college at an accredited college or university with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education, or closely related areas. Have two years of full‑time work experience in the Oakland County Health & Human Services Department conducting or assisting in various para‑professional health assignments and activities requiring considerable knowledge and a thorough understanding of the various elements involved. Essential Duties and Responsibilities Assist professional public health employees at various locations throughout Oakland County. Assist and provide information concerning available services and procedures to persons visiting or seeking aid at the Health Division. At clinic/conference sites, conduct routine laboratory tests, screening tests, and/or perform selected physical measurements (e.g., height, weight, head circumference) as assigned. Provide prior authorization screening for services. Provide follow‑up regarding client services. Follow up on selected children referred from programs to assure medical attention is provided for their problem. Assist in organizing health education materials and audio‑visual aids and displays. Participate in agency task force when appropriate. Attend selected staff meetings and supervisory group meetings. Attend staff meetings and in‑service education offerings for public health nursing groups. Make appointments for various services, code visits, separate and organize reports, maintain files and records, inventory supplies, and perform a variety of associated duties. Assist professional staff in routine licensing and regulatory procedures. Assist professional staff in monitoring local agency management information system reports by reviewing computations. Assist professional staff in monitoring local agency contract compliance following established guidelines. Assist professional staff in ensuring the accuracy and appropriateness of reports and data generated at both the local and central agency level following established procedures. Assist the public by providing referrals and information such as phone numbers and locations of agencies. Utilize current Countywide and/or department specific software to complete assignments. Essential Mental & Physical Requirements Ability to communicate accurately to convey information. Ability to operate and/or utilize typical office and medical office equipment and supplies. Working Conditions Work is performed in a typical office/medical laboratory setting. May participate in activities that require driving or being a passenger in an automobile. Important Note The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. Additional Minimum Qualifications Union: BU87 - United Auto Workers (UAW) Local 889: Health & Human Services Non‑Supv (UAW). *If applicable. Equal Employment Opportunity Statement We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Inclusion Statement Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. #J-18808-Ljbffr Dormont Manufacturing Co