Administrative Support Analyst

Job Description and Duties

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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CalCareers Exams : Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

The Administrative Support Analyst performs a wide range of administrative, analytical, and coordination duties that support the Office of Public Affairs and the Communications Division. The incumbent manages administrative processes, supports budgeting and procurement activities, maintains information and records systems, and assists in developing and implementing procedures and operational plans. The position coordinates requests and schedules for meetings and outreach activities, verifies details and logistics, resolves conflicts, and communicates with internal and external stakeholders to ensure smooth and efficient operations. Additional responsibilities include providing liaison support, assisting staff, and contributing to an organized, inclusive, and responsive work environment.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

The incumbent works in an office setting, with artificial light and temperature control. Daily access to and use of a personal computer and telephone is essential. Sitting and standing requirements are consistent with office work. The position may be required to travel, by various methods of transportation.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

-Experience managing administrative processes related to budgeting, purchasing, procurement, or fiscal tracking.

-Experience coordinating projects, reviewing or analyzing information, and identifying ways to improve processes or resolve issues.

-Experience maintaining information systems, tracking assets, or managing records in accordance with established policies.

-Experience developing or updating procedures, operational materials, or plans to support business continuity or administrative functions.

-Experience coordinating scheduling, verifying details, handling requests, and resolving conflicts in a fast-paced environment.

-Experience providing administrative support or liaison services and communicating effectively with diverse stakeholders.

-Strong organizational skills, attention to detail, discretion, and ability to manage competing priorities.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

STATEMENT OF QUALIFCATIONS REQUIREMENTS

The Statement of Qualifications’ (SOQ) is required to elicit information regarding each candidate's interest and experience as related to this position. The complete SOQ should not be more than two (2) pages, using Century Gothic 12 point font size. Please note: Resumes, letters, and other materials will not be considered as responses to the SOQ.

Please answer each question.

1. Describe your experience managing complex administrative or operational processes. Include specific examples that demonstrate your ability to coordinate activities, handle requests, verify information, maintain organization, and/or resolve conflicts or issues.

2. Describe a project or assignment where you analyzed information, identified a problem or discrepancy, and developed recommendations or solutions. What steps did you take, how did you ensure accuracy, and what were the results?

3. Describe your experience developing or updating procedures, plans, or guidance materials to support administrative or program operations. Explain how you communicated changes, ensured compliance, or helped others understand and follow the updated procedures.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

• Other - A cover letter is required and must be included.