Electrical Technical Training Specialist

• Develop, maintain, and deliver technical training programs covering Benshaw MV and LV products, including VFDs, soft starters, and control systems.
• Conduct instructor-led and virtual training sessions for customers, distributors, service personnel, and internal teams.
• Provide instruction on system operation, configuration, commissioning, startup procedures, best application practices, and troubleshooting.
• Deliver hands-on demonstrations and lab exercises using production and training equipment.
• Develop manuals, presentations, quick-start guides, videos, and other instructional resources.
• Continuously improve training curriculum through customer feedback, product updates, and industry best practices.

• Serve as a subject matter expert for Benshaw motor control systems, VFDs, soft starters, and associated control systems.
• Provide technical support and application guidance to customers, distributors, and internal teams.
• Assist customers and channel partners with product configuration, troubleshooting, and application-related questions.
• Participate in product launches, technical workshops, and customer education initiatives.

• Serve as a trusted technical resource for Regional Sales Managers, distributors, and channel partners.
• Assist with application reviews, product selection, and solution recommendations.
• Support sales efforts through customer visits, technical presentations, demonstrations, training events, and trade shows.
• Provide technical input for proposals, quotations, and application recommendations.

• In special circumstances, assist with startup, commissioning, troubleshooting, or onsite customer support activities requiring advanced product expertise.
• Support factory acceptance testing, product demonstrations, customer visits, and training events involving hands-on equipment operation.
• Collaborate with Service and Engineering teams to resolve complex technical issues.

• Travel approximately 15% - 30% to customer sites, distributor locations, training events, trade shows, and Benshaw facilities across the United States.

• Bachelor’s degree in electrical engineering, Industrial Automation, or related field preferred. Equivalent industry experience considered.
• 5+ years of experience in Technical Training, Applications Engineering, Field Service, Industrial Automation, or related role.
• Strong working knowledge of MV and LV motor control systems, soft starters, VFDs, PLCs, and industrial control systems.
• Experience with EtherNet/IP, Modbus TCP/RTU, Profinet, and Profibus.
• Excellent presentation, communication, and instructional skills.

• Experience in industrial automation, manufacturing, mining, water/wastewater, oil & gas, power generation, or heavy industrial markets.
• Experience developing training curriculum, e-learning content, or technical documentation.
• Familiarity with UL, CSA, IEC, and other applicable standards.
• NETA Level III Certification is advantageous but not required.

Since our founding in 1983, Benshaw has grown to become a recognized leader in the design, development and manufacture of mission critical motor controls and drives. That’s why, when the application is critical, and the environment harsh, customers specify Benshaw more than any other brand.