Program Coordinator

Program Coordinator & Clinical Support Specialist WaveMind Clinic | West LA, CA Full-Time | In-Person Compensation: Competitive About WaveMind WaveMind is a specialty child and adolescent psychology practice providing evidence-based treatment for anxiety, OCD, selective mutism, behavioral challenges, and related concerns. We are looking for a warm, dynamic, highly organized Program Coordinator & Clinical Support Specialist to become an integral part of our team. This is a unique early-career role combining practice coordination, family-facing communication, and hands-on clinical opportunities . It is especially well suited for a recent college graduate interested in psychology, child development, mental health, or education. The Role Our Program Coordinator is often the first point of contact for new families and plays an important role in helping them feel supported and informed. This person also helps keep a busy psychology practice organized and running smoothly. The ideal candidate is compassionate, personable, proactive, exceptionally organized, and comfortable juggling many different responsibilities . ResponsibilitiesIntake & Family Communication Respond to prospective families, conduct initial intake calls, explain WaveMind's services, coordinate onboarding, and serve as a warm and helpful point of contact for families. Scheduling & Practice Coordination Manage patient and clinician scheduling, coordinate programs and appointments, troubleshoot scheduling needs, and help ensure efficient day-to-day practice operations. Clinic Operations Keep the clinic organized and welcoming, prepare treatment materials and spaces, assist with program logistics, and support clinicians and leadership with ongoing projects and operational needs. Billing & Insurance Support Assist with patient billing questions, communicate with insurance companies as needed, and help manage administrative follow-up related to accounts, benefits, claims, and authorizations. Clinical Opportunities Depending on training and clinical need, participate in supervised clinical work such as exposure therapy or behavioral support, therapeutic activities, groups, intensive programs, and other evidence-based interventions. Who We're Looking For Bachelor's degree required; psychology, child development, education, behavioral science, or a related field preferred Strong interest in psychology, children, mental health, or education Experience working with children and/or families preferred Warm, compassionate, and confident communicating with parents Extremely organized, detail-oriented, and reliable Proactive and able to identify what needs to be done without constant direction Comfortable switching between administrative, interpersonal, and clinical tasks Strong written and verbal communication skills Comfortable learning technology and practice-management systems Able to handle confidential information professionally Available to work in person at our West Los Angeles clinic Why This Position Is Different This role provides unusual exposure to both the clinical and operational sides of a specialty psychology practice . You will work closely with psychologists and other mental health professionals, interact with children and families, learn about evidence-based treatment, and potentially participate directly in clinical programming. It is an excellent opportunity for someone considering graduate school or a future career in psychology, mental health, education, medicine, or another child-focused field. #J-18808-Ljbffr WaveMind Clinic