Office Manager

Office ManagerAlaska Behavioral Health Steven A. Cohen Military Family ClinicOur mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are committed to helping Alaskan's recover.With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, licensed chemical dependency counselors, case managers, and veteran outreach workers, the clinic offers high-quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The Cohen Clinic is part of the Cohen Veterans Network, a national nonprofit (501c3) network of clinics.As such, we seek a detail-oriented, organized and analytical leader who will excel at the duties and responsibilities outlined below.What You'll DoEnsuring that the Clinic complies with policies and procedures regarding fiscal operationsWorking as the liaison between the Clinic and the Chief Financial OfficerManaging the Clinic's fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, etc.)Working with the Intake Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with 3rd party insurance and ensuring that the Clinic complies with contractual and reimbursement policiesWorking with the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insuranceMaintaining and monitoring all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulationsAssisting clients with billing-related matters; assisting clients and/or staff in resolving insurance-related problemsEstablishing policies and procedures regarding risk management and business continuityCollaborating with clinic staff and the Cohen Veterans Network around financial data collection, trend analysis, research, reporting, etc.Good To KnowPosition can be based in Fairbanks or Anchorage, AlaskaFull-Time, ExemptPay Range is $57,500 to $73,414. Eligible for up to $17,000 in incentive with the average being $6,600Student Loan Repayment and Tuition Assistance is Available – Professional Growth is encouraged!AKBH offers generous benefits including two healthcare options for employees and their dependent children, 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH. PTO is accrued at the rate of five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for recognized holidays.What We Need from YouBachelor's degree or demonstrated progress toward a bachelor's from accredited college or university with at least 5 years of relevant experienceAt least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claimsAt least 3 years of experience collecting, analyzing and reporting financial dataDemonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act.Excellent customer serviceMust been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clientsExcellent written and oral communication skills; ability to digest and distill complex subjects into clear messagesAlaska Behavioral Health is an Equal Opportunity Employer.