Business Development Specialist - Northeast
Optical Cable Corporation
Technical Specialist
Serves as a technical specialist for all cable and connectivity products related to a target market. Drives increased sales by proactively supporting the efforts to customers in these target markets. Cover the general western United States territory.
Performs specific job responsibilities:
- Serves as a market specialist by understanding OCC products, target markets, competitor products and customer base, market standards, product trends and developments.
- Develops and maintains relationships with influencers in the market including: engineers, contractors, installers, integrators, distributors and others that will result in the selection of OCC products by a customer and/or end user.
- Drives sales proactively as a specialist for the assigned market segment; supports and engages other members of the sales team:
- Provide market access to the sales team and analyze best methods to execute sales plans for the markets,
- Conduct both individual and join sales calls, deliver presentations and participate in trade shows,
- Provides training on products and markets to the rest of the sales team, to MDIS participants, to other OCC partners, and to end-users and customers, as appropriate.
- Collaborates with engineering teams, and coordinates and acts as liaison for sales team with engineering teams, as appropriate.
Promotes OCC's service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
Champions OCC's vision and values; complies with policies and procedures, ethical standards and Code of Conduct.
Job Scope:
- Managerial: Coordinates sales efforts in designated market segments and provides support to the sales team
- Communication: Regularly communicates with other members of the sales team (outside sales, inside sales), engineers and customers.
- Confidentiality: Must maintain confidentiality with respect to corporate goals and objectives, product information and customer/sales activity
- Financial: Responsibility for operating within the constraints of the Auto and Expense Policy especially by maintaining reasonable expenses.
- Judgment: May make independent decisions concerning specific customer demands with consultation from appropriate leaders.
- Compliance: Responsible for SOX compliance as it pertains to team processes
- Travel: Travel is at least 50% of working time
Minimum Qualifications Required:
Education: Bachelor degree, preferably in a technically related field
Experience: 35 years (applies fundamental concepts and practices)
Licensure, Certification and/or Registration: RCDD desired
Other Minimum Qualifications: Effective interpersonal and communication skills with an ability to be a team member and to lead a team. Demonstrated history of making positive contributions to the organization as a leader. Knowledge of an experience in the territory is desired.
Essential Skills, Abilities & Knowledge: Operate independently with little direct supervision; involve management staff appropriately. Participate in management and leadership level meetings. Utilize Microsoft Word, Excel, Outlook and PowerPoint with minimal support. Maintain interpersonal relationships through appropriate and concise communication, oral and written. Use math and writing skills to correctly complete all documentation required for team reporting and compliance obligations. Understand, follow and administer policies, especially those related to quality and compliance. Attend to detail in completing assignments and documentation. Prioritize workload effectively.
Working Conditions: This is a partially sedentary job which requires a sighted individual (i.e. vision corrected to near 20/20) for computer usage and requires an individual with normal hearing (i.e. hearing corrected to normal ranges) for extensive, direct and/or telephone contact with customers, management and employees. Requires an individual with the ability to enter data into a computer. Responsibilities require an individual to be physically mobile to move around the building. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. Requires an individual with the ability to travel within a geographic territory by car and by plane. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
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