Remote Account Representative
Virtual Vocations Inc
New York, NY
- Remote job
To support patients in managing their financial responsibilities, the full-time Remote Account Representative will engage in empathetic conversations, provide payment options, and handle a high volume of calls while working from home. Key responsibilities Assist patients in understanding their accounts and offer suitable payment solutions Manage a high volume of inbound and outbound calls while accurately documenting interactions Meet performance goals with ongoing support and coaching Required qualifications 1+ year of experience in a call center, customer service, billing, or collections Basic knowledge of medical terminology is preferred Ability to navigate sensitive conversations and build trust with patients A reliable and detail-oriented work style Must reside in specific states including FL, GA, MO, NE, NC, SC, TN, or VA Virtual Vocations Inc
Vacancy posted 2 days ago
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