Onboarding Specialist - Talent Team

Onboarding Specialist

The Onboarding Specialist plays an important and hands-on role within the People team, helping to welcome and support new team members across designated VPNE locations. This position makes a meaningful impact by guiding new hires through the onboarding process and ensuring all necessary paperwork and compliance steps, including occupational health requirements, are completed smoothly. This position is remote on Mondays, and in the office Tuesday through Friday, with an office based in downtown Boston.

Responsibilities

• Connects with all candidates that have been offered a position with VPNE, and acts as their guide and advocate through the process until they are cleared to start.
• Collects new hire paperwork including VPNE specific and legally required compliance forms from candidates as well as hiring managers through our applicant tracking system (ATS) and email workflows.
• Reviews paperwork for errors and advises the new hire and hiring manager on how to make corrections.
• Tracks progress across new hire task lists and updates task statuses to support a smooth and timely onboarding process.
• Monitors background check progress and interprets results to support onboarding decisions, applying sound judgment and problem-solving skills when handling complex or ambiguous cases.
• Communicates internally and externally with urgency in order to keep the process moving as quickly and efficiently as possible.

• Applies expert-level proficiency in the HR software suite to oversee the full new hire process from application and background screening to onboarding, HCM system activation, and clearance to begin work.
• Provides full onboarding cycle support from Boston office Tuesdays Fridays.

Qualifications

Years of Experience: At least 1+ years of professional work experience, preferably in a talent/recruiting & onboarding supervisory capacity.

Language Skills: Proficient in English both verbally and written

Education Requirements: Bachelor's or associate degree in related field or applicable experience.

Requirements:

• Strong aptitude for learning software. Experience with EMP, Asana, Excel, Microsoft Office, and Dayforce a plus
• Strong organizational and communication skills, with the flexibility to multitask and adapt in a high-energy, deadline-driven setting.
• Must bring a proactive mindset, a positive and professional attitude, and strong customer service skills, along with a genuine interest in supporting others through the People function.
• Thrives both working independently and collaborating with others to achieve shared goals.