Supervisor

Job Description

The Supervisor is responsible for overseeing day-to-day custodial and facility support operations within an educational environment. This role ensures service delivery meets ABM standards, client expectations, and safety requirements while driving team performance, quality outcomes, and customer satisfaction.

Responsibilities

Key Responsibilities

Operations & Service Delivery

• Supervise daily custodial operations across assigned school buildings or campus facilities

• Ensure all cleaning services are completed according to established schedules, scope of work, and quality standards

• Conduct routine inspections to verify cleanliness, safety, and compliance with client expectations

• Respond promptly to service requests, emergencies, and client concerns

• Coordinate special projects such as floor care, deep cleaning, and seasonal work

Team Leadership

• Direct, coach, and support frontline custodial staff

• Assist with hiring, onboarding, and training of team members

• Monitor employee performance and provide feedback, coaching, and corrective action when needed

• Develop and maintain staffing schedules to ensure adequate coverage

• Promote a positive, team-oriented work environment

Client Relations

• Serve as a primary point of contact for school administrators and client representatives

• Build and maintain strong relationships with stakeholders

• Address and resolve client concerns in a professional and timely manner

• Participate in regular client meetings and provide service updates

Quality & Compliance

• Enforce safety policies, OSHA standards, and ABM procedures

• Ensure proper use of chemicals, equipment, and PPE

• Maintain compliance with school district policies and regulations

• Support quality assurance programs and continuous improvement efforts

Administrative Responsibilities

• Maintain accurate records including attendance, payroll, and scheduling

• Manage inventory of supplies and order materials as needed

• Prepare reports on operations, inspections, and performance metrics

• Assist in budget tracking and cost control initiatives

Qualifications

Qualifications

Required

• High school diploma or equivalent

• 2+ years of supervisory experience in custodial, facilities, or service-related industry

• Strong leadership and team management skills

• Excellent communication and interpersonal skills

• Ability to work flexible hours, including evenings or weekends if required

• Basic computer skills (Microsoft Office or similar systems)

Preferred

• Experience in an educational or large campus environment

• Knowledge of custodial equipment, floor care, and cleaning chemicals

• Bilingual (Spanish/English) a plus

• Experience with safety programs and compliance standards

Physical Requirements

• Ability to stand, walk, bend, and lift up to 40-50 pounds

• Capability to perform and demonstrate custodial tasks as needed

• Exposure to cleaning chemicals and varying environmental conditions

Work Environment

• School buildings, classrooms, offices, and common areas

• May include multiple locations within a district or campus

• Requires interaction with students, teachers, and staff in a professional manner

Key Competencies

• Leadership & accountability

• Customer focus

• Attention to detail

• Problem-solving

• Time management & organization

Success Measures

• Achievement of quality inspection scores

• Client satisfaction and retention

• Employee engagement and retention

• Safety compliance and incident reduction

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

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