Crew Resource Coordinator

Job Description

Job Description

JOB TITLE : Crew Resource Coordinator - Entry level

DEPARTMENT : Crew Resources

LOCATION : YIP      

  POSITION DESCRIPTION:

Responsible for preserving the current integrity of all the crew member’s schedules by reacting to unforeseen circumstances while remaining in compliance with FARs, contractual obligations, and company policies and procedures. Requesting crew hotel reservations and transportations arrangements as necessary. 

  ESSENTIAL FUNCTIONS : 

• Maintain monthly crew schedules for current and future flying which comply with FARs,   the pilot contract, and company policy.
• Respond immediately to all operational irregularities and new flying requests (ad-hoc’s) to ensure the least impact to the customer and  maximum revenue for our company
• Exceptional communication skills used to relay detailed information with various departments within the OCC
• Request and modify last minute hotel reservations, ground, and commercial arrangements 
• Maintain crew management system for FAR and contractual legalities for the crew members daily schedules
• Handling phone calls and emails from crew members and vendors
• Any other duties assigned by management

  QUALIFICATIONS:

• Excellent organizational skills
• Must be able to work under pressure and meet deadlines, while maintaining accuracy and a positive attitude
• Must be able to work independently 
• Advanced skills in use of MS Office 2016 to include Word, Excel, Outlook, and PowerPoint
• Excellent interpersonal and communication skills
• Exceptional attention to detail and analytical ability
• Strong command of the English language with solid writing skills
• Experience in the Airline industry and/or customer service is a plus