Help Desk Technician Level 2 (ConnectWise)
Bowman Williams
Help Desk Technician Level 2 (ConnectWise) We are a rapidly growing Managed Services Provider with a family oriented culture that promotes personal and professional growth for all of our team members. We look to promote our team members from within to provide lasting career growth opportunities. We are currently looking outside the organization to hire due to continued growth and are committed to maintaining a healthy work-life balance. Our current opening is for a Help Desk Technician Level 2 (ConnectWise). This person must have at least 1 year of previous MSP experience to be considered for the role. The Help Desk Technician Level 2 (ConnectWise) will provide escalated help desk support for our managed services clientele. Support includes; remote software support, hardware, peripherals and other devices related to clients network infrastructure. Help Desk Technician Level 2 (ConnectWise) Job Requirements: 1 year of previous MSP experience Experience with Windows Active Directory Experience with Microsoft Exchange Experience with Microsoft 365 Experience with Windows Server Experience with Windows and Mac OSX support Experience with Firewall administration and support Experience with switching administration and support Experience with Hyper-V and VMware Experience with ConnectWise, Kaseya or similar MSP tools Experience with Microsoft Azure Help Desk Technician Level 2 (ConnectWise) Benefits: Health, Dental, Vision, and Life Insurance 401(k) with company match 15 Days PTO Paid Overtime Professional Development Assistance Certification Reimbursement Mileage Reimbursement Bowman Williams
- Service Desk Technician Level 2 (MSP/ConnectWise)For 25 years, we have been a leading Managed and Cloud Services Provider with businesses across the country ranging from small to enterprise sized. We specialize in modernizing IT infrastructures for our clients in a variety...Level 2Remote workWork from home
- Help Desk Technician Level 2 (MSP) We are a Cloud/Managed Services Provider of technology solutions such as IT services, cybersecurity, cloud... ...diagnostic utilities to help in resolving support requests (ConnectWise). Experience supporting Windows 10, 11 Experience...Level 2Permanent employmentFull timeRemote workWork from home
$65k - $75k
Help Desk Technician Level 2 (Managed Service Provider) Are you an IT professional with MSP experience ready to take the next step in your career... ...with Active Directory and Microsoft 365 Familiarity with ConnectWise, Kaseya, or similar tools Basic networking skills: DNS,...Level 2Weekly payTemporary workRemote work- ...IT Help Desk Technician Tier 2 (MSP/ConnectWise) We are a niche Cloud and Managed Services Provider that primarily caters to the medical vertical. We... ...resolving more complex issues that have been escalated from Level 1 support. This position requires a deeper technical...SuggestedPermanent employmentFull time
- Help Desk Technician Tier 2 (ConnectWise) We are passionate about helping small to medium businesses grow by providing confident yet humble managed technology and cybersecurity services. We have been in business since 2003 serving customers throughout the Inland Empire...SuggestedRemote work
- ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors...Level 2Full timeFor contractorsWork at officeRemote workFlexible hours
$45k - $55k
...0 – $55,000 annually (commensurate with experience) The Level 1 Help Desk Technician serves as the frontline of technical and cybersecurity support... ...details. Escalate unresolved or complex issues to Level 2 or Level 3 engineers following established escalation...Level 2Remote workMonday to Friday- System Administrator Level 2 (MSP/ConnectWise) We are a Managed and Cloud Services provider that has been in business for over 20 years. We provide a variety of technical solutions for small and medium-sized businesses including managed IT services, project management,...Level 2
- ...Administrator with prior MSP experience to provide Level 2 support across client networks, systems,... ...Microsoft 365 and firewall systems, and help drive client success through well-... ...steps and system changes (ConnectWise preferred)Mentor junior team members and...Level 2Permanent employmentFull timeWork from home
$23 - $37 per hour
...technologies where appropriate). Your MissionTake support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer... ...meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment...Level 2Work experience placementWork at officeLocal areaWorldwideFlexible hoursShift workWeekend workAfternoon shift3 days per week1 day per week- ...Job Overview We are seeking a highly capable Service Desk Analyst II who will be responsible for inbound calls and tickets from... ...year of experience in a Manage Service Provider (MSP). This Level 2 position will require the ideal candidate to identify and resolve...Level 2Work at officeRemote work
- Service Desk Technician Tier 2 (MSP)We are passionate about helping small to medium businesses grow by providing confident yet humble managed technology and cybersecurity... ....We are searching for a Service Desk Technician Level 2 (MSP) to act as an escalation point for our...Level 2Remote work
$65k - $75k
...IT Service Desk Technician Level 2 (MSP/Azure) We are long standing Managed and Cloud Services Provider that has been in business for over 30 years. We have delivered premier network design, security, monitoring, virtualization, unified communications, remote access...Level 2Permanent employmentFull timeTemporary workRemote workWork from home$55k - $65k
...IT Helpdesk Technician (ConnectWise) We are a customer-oriented Managed Service Provider specializing in cloud solutions for our clients. We... ...senior engineers making it a smooth transition to the next tier level. Currently, we are seeking a Helpdesk Technician to join...- ...Level 2 Network Support Analyst Atlanta 1968 Marietta RD Atlanta, GA 30318 Rate: $43/hr. C2C 6 months Any VISA Client will disclose after submission Potentially to be used again at this site or elsewhere hyper-care support at one of their new datacenter sites. Onsite...Level 2Local areaRemote work
- ...IT Service Desk Technician Level 2.5 / Team Lead (MSP) We are a long-standing Managed and Cloud Services Provider that has built a rock-solid... ...will handle a mix of escalations and being a Team Lead per the Help Desk Technicians. This isn't just another help desk role it'...Level 2Work at officeFlexible hours
$28.13 - $37.5 per hour
..., and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust. The Challenge We're looking... ...provide solutions. Your Mission Take support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer...Level 2For contractorsWork experience placementWork at officeLocal areaWorldwideFlexible hoursShift workWeekend workAfternoon shift3 days per week1 day per week$34.25 - $50 per hour
...provide solutions . Your Mission Take support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer... ...meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment...Level 2Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week- ...integration administration. Key Responsibilities · Provides all levels of support for retail technology applications and POS application... ...· Retail IT application escalation point for Level 1 and Level 2 support. · Maintain compliance with company policies and...Level 2
- ...independent judgment. May administer or provide high level support for various projects, grants,... ...authorized to support this philosophy and help employees meet their wellness goals. A... ...required at the lower level Busi Support Analyst 2 (GSP131). Equal Employment Opportunity...Level 2Full timePart timeWork at officeRelocation packageFlexible hours
- DMI is seeking a Mid Service Desk Manager in Atlanta, GA to lead deskside support operations, ensure SLA adherence, and coordinate Level 2 ticket handling with cross-functional IT teams. Ideal candidates hold a BS in IT and 2-4 years of service desk experience, with ITIL...Level 2
- ...remote, phone, email, chat, and desk-side technical support to end users... ...meeting established Service Level Agreements (SLAs). Incident... ...School Diploma or GED. • Two (2) years of experience providing technical support in a Help Desk or Service Desk environment....Local areaRemote workRelocation
- ...Level 1/1.5 It Support Technician Are you ready to take the next step in your IT career? Join a growing Managed Services Provider (MSP) where... ...range of technologies and industries. This is not a basic help desk job you'll troubleshoot real issues, support real users,...Temporary workRemote work
- ...IT Service Desk Technician (Hybrid WFH) Since 2002, we have provided IT Managed Services to clients... ...WFH) Experience: Experience with ConnectWise, Autotask, N-Able, or similar MSP tools... ...Dental, and Vision Insurance Hybrid WFH (2 days at home) Certification...Remote workWork from home
- Level 2 Systems Administrator (MSP)A leading Managed Service Provider (MSP) serving businesses across Westchester, Manhattan, and surrounding... ...)Strong expertise with Microsoft 365, Azure Entra ID, ConnectWise, BrightGauge, NinjaOne RMM, and Axion BackupSolid networking...Level 2Remote work
- System Administrator Level 2 (Managed Services)We are a national Managed and Cloud Services provider with a focus in emerging and complex... ...and network securityExperience with MSP tools such as ConnectWise, Autotask, Kaseya, or Ninja highly preferredSystem Administrator...Level 2Work at officeWork from home
$87.6k - $131.3k
...themselves. Our Team. Our Passion. Our Approach. This Mid/Senior-level Customer Support Software Engineer will be responsible for providing... ...a full 8 or 10 hour weekend shift. This includes Sat & Sun with 2 to 3 days off during the weekday depending on 8 or 10 hour shift...Level 2Full timeLocal areaRemote workShift workWeekend workWeekday work- ...programs, on demand site visits, NCR certified help desk, and corporate IT support. Our 24/7... ...team and communicate effectively at all levels of the organization. Escalate issues... ...of tasks, and meeting of commitments in ConnectWise. Service awareness of customers' key...Local areaRemote work
- System Administrator Level 2.5 (MSP)We are Managed and Cloud Services Provider that provides... ..., and nonprofits. We offer services to help our clients be more successful by... ...plusAutotask, Datto RMM or similar tools such as ConnectWise, Ninja, Kaseya, etc.Previous MSP...Level 2
- System Administrator / Help Desk Level 2 (MSP) We are a dynamic Managed and Cloud Services Provider supporting companies across various industries... ...and MS Hyper-V virtualization experience Experience with ConnectWise highly preferred MSP experience required System...Level 2Temporary workWork at officeRemote workWork from home
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