Project Coordinator

About Franke We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands. The Franke Foodservice Systems division is a world‑leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick‑service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities. About the job SUMMARY The Project Coordinator will coordinate and administer assigned projects from contact to distribution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinate, initiate, maintain, and follow assigned sales order and/or project job responsibilities as directed May schedule or notify clients of upcoming surveys, equipment startups or installations Track and report sales order/project progress, as necessary May work directly with internal or external customers to generate quotes and/or process orders and determine distribution schedules May provide authorizations or release for products Coordinate customer PO, credit, and/or billing Accurate order and/or data entry throughout project life cycle Making outbound calls to customer or any project stakeholder, as necessary May process shipping or returned materials May handle customer inquiries both over the phone and by email May answer incoming calls and direct to the appropriate personnel May be required to provide after‑hours support Reliable attendance is a must Other duties as assigned Requirements

KNOWLEDGE, SKILLS AND ABILITIES

Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology Customer Service – Knowledge of principles and processes for providing customer service. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Language Skills: Basic – Ability to read, comprehend simple instructions, short correspondence, and memos; write simple correspondence; present information in one‑on‑one and small group situations to customers, clients, and other employees; communicate on the phone with clients and vendors regularly Mathematical Skills: Basic – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs Reasoning Ability: Basic – Apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables in standardized situations Computer Skills – Word Processing Software, Spreadsheet software, Internet Software, Order Processing Systems, Other EDUCATION and/or EXPERIENCE High School Diploma/GED One year prior related work experience

SUPERVISORY RESPONSIBILITIES

Does not supervise staff What we offer you Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1 #J-18808-Ljbffr Franke LLC