Sales Development Representative

Sales Development Representative

Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Representative to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision-making to develop and execute sales strategies that directly impact organizational success. Through our digital platforms and phone interactions, this position leverages proven HVAC industry expertise and relationship management skills to deliver customized strategic sales solutions that drive sustainable customer growth.

Responsibilities:

• Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
• Develop and optimize customer relationships through the use of virtual platforms to maximize sales opportunities and strengthen business partnership
• Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
• Drive business growth through cross-functional collaboration and developing initiatives that enhance the customer experience and produce sales results
• Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets
• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management

Desired Qualifications:

• Demonstrated knowledge of HVAC systems, terminology, and product applications preferred
• Proven track record in customer relationship management with minimum 2 years' experience
• Established background in strategic sales and revenue growth
• Excellence in professional communication and relationship building
• Demonstrated ability to execute strategic initiatives with urgency, precision and results
• Strong analytical and decision-making capabilities
• Proven success in self-directed business development
• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
• Experience in developing and implementing customer-focused business solutions
• Proven track record of closing sales opportunities through systematic follow-up and strategic account management

Requirements:

• 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.