Senior Manager, Admin Systems Transformation

Role Description

Senior Managers are responsible for completing the team's assigned work with high quality within the timeframe required. This involves leading teams throughout their day to day activity and decisions within their respective workstreams.

• Direct the team to encourage teamwork, motivate team members, and provide controls for success.
• Maintain and enhance existing platforms including:
  • Design decisions
  • Future state workflows
  • Process standardization
  • Identification of data standardization opportunities
  • Implementation of solutions within assigned area
• Serve as the primary lead with ownership of associated deliverables.
• Ensure interdependencies with other workstreams and teams are successfully managed.
• Responsible for process design and organization design decisions that align with program and/or departmental goals.
• Manage day-to-day activities for specific track and serve as the primary liaison with:
  • Director
  • Project Driver
  • Domain Leaders
  • Customers
  • Core domains
  • Other OAST leaders
  • Other affected business owners/key stakeholders
• Lead and participate in:
  • Design activities
  • Requirements analysis
  • Documentation
  • System setup and testing
  • Training
  • Validation
  • Rollout and maintenance
• Lead team members through work task execution and delivery, including deliverable review.
• Make decisions considering broader business objectives on behalf of enterprise.
• Empower team members to make decisions.
• Coordinate interdependencies between workstreams with other Sr. Managers.
• Ensure issue tracking and resolution processes are effective for respective workstream.
• Manage and coach team members.
• Ensure timely communication, change management, and training activities to the right audiences.
• Identify operational resources to complete project and work plan tasks, as well as post-implementation maintenance.
• Identify potential risks including scope, budget, timeline, or adherence to guiding principles.
• Provide routine status updates for status reporting.
• Enable team agility to respond to approved changes as directed by leadership.
• Champion the project and/or department by engaging peers and staff, disseminating consistent messages about benefits, and leading by example.
• Responsible for function's technical and functional design document and testing, and automations.

Qualifications

• Experience in managing teams and projects.
• Strong leadership and communication skills.
• Ability to work collaboratively across multiple teams.
• Proven track record in process design and implementation.

Requirements

• Relevant degree or equivalent experience.
• Experience in a senior management role.
• Knowledge of project management methodologies.
• Ability to identify and mitigate risks.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.