Senior Analyst, Configuration

Role Description

Hi, we're Oscar. We're hiring a Senior Analyst, Configuration to join our Claims Configuration team.

You will support the business by improving the consistency, accuracy, and efficiency of platforms, systems and processes. This role helps ensure that it configures in-network contracts accurately through understanding of the platform configuration capabilities.

You will report into the Manager, Configuration Operations.

Work Location: This is a remote position, open to candidates who reside in: Georgia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities

• Analyze and summarize process behavior to expedite the design/solutioning process
• Translate configuration enabling internal teams to resolve escalations
• Process incoming Jira tickets to support provider escalation resolution
• Identify and pilot opportunities to improve operational efficiency
• Triage and manage workflows of ingested items
• Investigate escalations via incoming tickets or informal pathways
• Conduct necessary maintenance work and take on ad-hoc projects associated with in-network configuration
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years working knowledge of pricing methodologies and contract configuration
• 1+ years of SQL experience
• 2+ years Proficient in Microsoft Word, Excel and PowerPoint and/or comparable programs within the Google Docs Editors suite (e.g., Google Docs, Google Sheets, Google Slides)
• 1+ year experience working in health insurance industry/claims configuration

Bonus Points

• Experience working with Jira

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements