Director of Operations, Recruiting Agency

Job Description

About This Role

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Foxstone Recruiting is a boutique legal recruiting agency that focuses on placing partners at the largest law firms in the country. We are looking for a Director of Operations to run the internal engine of our agency. This role will assist with managing the workflows, technology, people programs, vendors, and finances that let our recruiters do their best work. This role is an operational and strategy-focused position, rather than a sourcing or business development role.

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We are seeking an individual who wants a hands-on leadership role with real decision-making authority. This is ideal for someone equally comfortable building a KPI dashboard, negotiating a vendor contract, and organizing the annual team trip.

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Key Responsibilities

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• Serve as a strategic advisor to leadership, shaping long-term vision, organizational design, and strategic priorities to strengthen team effectiveness
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• Design scalable workflows across sourcing, submittals, placements, and billing, identifying bottlenecks and implementing process improvements
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• Evaluate new technologies and recommend tools to leadership; serve as the primary contact for implementations and help develop systems, including AI, that benefit the company
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• Provide high-level troubleshooting when team members need help with our systems
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• Support HR functions, including internal hiring, onboarding, training, performance review coordination, policy development, benefits assessments, and culture initiatives
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• Serve as the primary contact for vendors and clients regarding agreements
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• Send client invoices, maintain commission payment records, and work with leadership to determine annual budget priorities
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• Support marketing by applying for awards, coordinating sponsorships, and helping draft marketing materials
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• Lead planning and execution of the annual team trip
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• Manage virtual assistant, operational, and/or fractional staff, and take on leadership responsibilities related to the team as a whole
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Qualifications

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• 4+ years in operations, ideally in staffing, recruiting, legal, consulting, or professional services
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• Proven track record building scalable processes in a growing company
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• Strong analytical skills and comfort with KPIs, forecasting, and data-driven decisions
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• ATS/CRM experience strongly preferred (Knowledge of Crelate is a plus)
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• Proven track record of designing efficient, automation-driven processes, with a strong interest in using AI to unlock new efficiencies
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• Excellent people-leadership and communication skills, including strong research and writing capabilities
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• Minimum of a bachelor’s degree. Relevant advanced degrees are a plus.
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What We Offer

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• Competitive compensation structure determined by experience, with performance bonuses
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• Medical, Dental, Vision insurance and supplemental health benefits
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• 401(k) with company match
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• Life Insurance and AD&D paid for by Foxstone
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• Long-Term/Short-Term Disability paid for by Foxstone
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• Paid Maternity/Paternity Leave
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• Fully remote environment
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• Participation in our annual multi-day all-firm retreat trip
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• Paid national holidays plus ample paid time off and sick leave
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• A leadership seat at a growing agency, with room to shape how the company operates
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