Food and Beverage Manager - Conrad New York Downtown

Job Description The stunning Forbes 4-Star Conrad New York is looking for a Food & Beverage Manager to join the Food & Beverage Team. Join the pinnacle of luxury in Lower Manhattan with 463 rooms, 30,000 square feet of banquet space, and three food and beverage outlets – a 3‑meal restaurant, rooftop bar, and in‑room dining. Responsibilities Ensure seamless operations: manage daily food and beverage operations for designated outlets, ensuring top‑tier quality, service, and marketing strategies that maximize profitability and customer satisfaction. Enhance guest satisfaction and service excellence: support the development and implementation of guest satisfaction strategies, monitor trends, gather feedback, and drive continuous improvements to elevate the guest experience. Drive operational efficiency: oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses. Elevate quality and service standards: support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability. Inspire and develop the team: supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high‑performing team. Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well‑being. Qualifications Passion for hospitality, acting with integrity and doing the right thing. Leadership skills and the ability to inspire others. Strong teamwork orientation and ability to drive best outcomes. Ownership and accountability with a focus on urgency and discipline. Experience managing food & beverage operations and teams. Benefits Travel perks – 110 nights of deeply discounted travel with room rates as low as $40/night through the Go Hilton travel program. Employee stock purchase program (ESPP) – invest in Hilton shares at a 15% discount. Paid parental leave for eligible team members. Personalized caregiving support – dedicated caregiving concierge services. Crisis concierge – compassionate point of contact for practical support and emotional care. Mental health resources – free counseling and support through the Employee Assistance Program (EAP). Generous paid time off (PTO). Health and welfare benefits – checkups, dental cleanings, glasses, and more. Retirement plans for financial security. Benefits availability may vary by location and are subject to the terms and conditions of employment. #J-18808-Ljbffr Hilton