Clerical Assistant

Purpose of Position:

• Monitors the environment of the practice ensuring patient and staff safety
• Collaborates with clinical staff to ensure patients receive the best possible care
• Participate in meetings and huddles when necessary
• Monitors and facilitate the proper usage of Patients' Kiosks for virtual visits
• Interacts and communicates with patients with Behavioral Health needs
• Practices contingency plans are initiated during emergencies such as IT and power outages
• Monitors compliance as per OMH, JC, and CMS standards
• Provides HIPPA compliant patient appointment information with agencies and other sites as required
• Monitors equipment and clinic environment -may submit work orders as needed
• Assist with Performance Improvement & Quality Assurance reports and data collection
• Calls patients to remind of upcoming appointments
• Monitors show rates closely and shares with providers
• Requisitions in-house supplies
• Assists in other units within Behavioral Health as needed
• Performs other related duties as assigned.

KNOWLEDGE/SKILLS:

• Two years experience
• Spanish bilingual
• High School Diploma Required
• Prior medical office experience and knowledge of medical terminology preferred.
• Outstanding customer service skills
• Ability to motivate and supervise staff

Shift:

• one for 7am-3pm and one for 12pm-8pm shift. (Please indicate which shift(s) the candidates can work.)
• 35 hours/weekly
• 5 days/week

Department:

• OP BEHAVIORAL HEALTH ADULT

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.