Founding Customer Success Lead — Growth & Retention
BOND (YC X25)
Bond is seeking a hungry Customer Success Lead to own the entire post-sale experience—from onboarding and activation to retention and expansion. You'll work directly with the founders, talk to exceptional CEOs and executives daily, and build a body of work most CS professionals spend a decade crafting. As a founding member of Bond's growth team, you'll design the Customer Success function, establish playbooks, tooling, and metrics. #J-18808-Ljbffr BOND (YC X25)
$140k - $180k
...SnapMagic SnapMagic is the leading platform for electrical engineers... .... With strong revenue growth, proven product-market fit,... ...Opportunity We\'re looking for a Customer Success & Growth Lead to own the... ...conversations and customer retention outcomes. Identify opportunities...SuggestedWork at officeFlexible hours3 days per week$220k - $258k
...infrastructure to govern, scale, and customize AI across their entire... ...is seeking a Customer and Growth Product Marketing Lead to lead how we engage,... ...stages, goals, and success metrics. Design and implement... ...priority workflows, and improve retention. Partner closely with...SuggestedWork at officeHome officeFlexible hours$140k - $160k
...work with the world’s leading labs to design high... ...with our customers. As our Customer Success Lead, you will work... ...Working closely with the founding team and executive leadership... ..., and account growth strategies. Monitor... ...through net dollar retention, usage growth, or contract...SuggestedContract work- Hover is seeking a Customer Success Manager in San Francisco to manage onboarding and guide mid-market customers through the product adoption... ...will be responsible for ensuring customer satisfaction and retention. The ideal candidate has over three years of experience in...Suggested
$170k
...looking for a self-driven, growth-minded account manager... ...proven track record of success to join our hybrid-... ...owner for each of your customers to guide them in optimizing... ...and priorities and lead initiatives in your book... ...for customer adoption, retention, and revenue growth. Account...SuggestedContract workWork at officeRemote work3 days per week- ...on what matters. Our customers range from mid-market... ...Role This is our first growth hire. You’ll build the... ...growth engine end-to-end: lead generation → pipeline... .../activation → retention loops. This is not a narrow... ...Special You’ll be the founding architect of growth at...
- ...that can interact with people more naturally. We’re hiring a Founding Growth Lead to own growth from the ground up. You’ll be responsible for... ...Work closely with product to improve activation, retention, and engagement Build systems to measure, analyze, and optimize...
$140k - $200k
Job Title Founding Growth Lead Salary $140k-$200k + Equity Company Description Pre-Series A sales‑AI startup backed by NextView, Precursor... ...rapid experiments across acquisition, activation, and retention within a sales‑assisted PLG motion to drive high‑quality signups...- The Role We're looking for a Founding Growth Lead to own how a0.dev acquires, converts, and retains... ...team seat for the right person. Successful contractors transition into full-time... ...onboarding conversion Build lifecycle, retention, and re-engagement programs (email, push...Full timeContract workFor contractorsWork at office
$110k - $170k
...About Hive Hive is the leading provider of cloud-... ..., serving billions of customer API requests every month... ...cross-functional Customer Success Lead to cultivate... ...support long-term customer growth. This role will serve... ...and ensure long-term retention Partner with the Sales...$140k - $190k
...A leading financial data platform in San Francisco is seeking a passionate Customer Success professional to manage relationships with top venture capital firms. The ideal candidate... ...in driving customer value and retention. Responsibilities include cultivating key...Flexible hours- ...Customer Success Lead Department: Sales & Service Employment Type: Full Time Location: San Francisco / Boston Description We’re looking... ...in lockstep. Key Responsibilities Drive adoption, retention and growth : You’ll work with some of the world’s best known brands...Full timeWork at office
- ...the position. The Role: We’re hiring a Customer Success Lead to build and scale the infrastructure... ...customer interaction — from onboarding to retention, mitigation to renewal. This is a... ...6-10 years of experience across high-growth startups, top-tier consulting, investing...Full time
- ...Responsibilities Build the Customer Success function from the ground up Own strategic customer... ...from Numeral’s platform Drive adoption, retention, and customer health while owning key metrics... ..., or Post‑Sales functions in high‑growth startup environments Deeply focused on...
$130k - $160k
Nimble is seeking a Strategic Customer Success Manager in San Francisco. The role is crucial for driving customer adoption, retention, and expansion across enterprise accounts. You'll connect customer needs with Nimble's technical solutions and manage complex relationships...- OneTrust is seeking a Senior Customer Success Manager to join our Customer Experience team in San Francisco. This individual will act as... ...customers, ensuring their satisfaction and driving revenue retention. The role demands expertise in engaging with enterprise customers...
- ...Founding Account Executive Terac helps teams... ...organizations. We work with leading enterprises and are... ...of revenue. Customer Success: Own the post-sale relationship... ...the platform. Growth & Community:... ...that drive growth and retention. This is not an ops role...Work at officeRelocation package
$150.1k - $227k
...not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce... ...to level-up your career at the company leading workforce transformation in the agentic... ...details about company benefits can be found at the following link: to the San Francisco...- A leading analytics firm based in California seeks a Customer Success Lead to foster relationships with clients and maximize the value they derive from the platforms. This role involves driving adoption, building playbooks for engagement, and serving as the key point of...Flexible hours
- Nooks.ai in San Francisco is seeking a Manager of Customer Success to lead and scale the SMB CS team. Each CSM manages a portfolio of ~150 accounts... ...and develop a team, design systems and playbooks to drive retention and expansion, set performance standards, and partner with...
- Aqua Voice is seeking a Customer Success Manager in San Francisco to own customer relationships from activation through renewal. The role entails onboarding users, monitoring usage patterns, and pursuing expansion opportunities. We're looking for someone with 3+ years...
$150k - $200k
...grown from 0 → 5,000+ customers in under 18 months . We... ...strong revenue, fast growth, and product momentum.... ...world‑class customer success engine—and that’s why... ...activation, engagement, retention . Specifically, you will... ...agencies Has been a founding or early CS hire...Work at officeWork from home3 days per week- ...at Ramp, Notion, and leading AI labs use Juicebox to... ...hiring, alongside 5,000+ customers from early‑stage... ...ARR with 20%+ monthly growth, powering thousands of... ...repeatable, scalable customer success motion. You'll own the... ...that drive adoption, retention, and expansion across...Relocation
- Conductor is looking for a Sr. Customer Success Manager in San Francisco who will be responsible for developing strong customer relationships... ...against key indicators, ensuring customer satisfaction and retention. A successful candidate will have at least 5 years in...
- ...at Ramp, Notion, and leading AI labs use Juicebox to... ...hiring, alongside 5,000+ customers from early-stage... ...ARR with 20%+ monthly growth , powering thousands of... ...great individual Customer Success work into a repeatable... ..., expansion, and retention at scale. You'll be the...Work at officeRelocation
$120k - $150k
Tread is looking for a Strategic Customer Success Manager to own crucial customer relationships, ensuring seamless... ...your extensive experience to maintain high retention rates, manage escalations efficiently, and identify growth opportunities. You’ll play a vital role in...$150k - $200k
The Role The Team Lead, Customer Success role at CodeSignal is responsible for leading a team of Customer... ...Success Managers (CSMs) serving the growth segment (SMB and mid‑market). This... ...strategic leadership role will drive customer retention, expansion, adoption, deeper...Local areaRemote workHome officeFlexible hours$70k - $240k
...world. We’re looking for a founding Account Executive to supercharge... ...early momentum to breakout growth. If you’ve helped build... ..., product, engineering, and customer success. Lay the Foundation: Help design... ...→ closing → onboarding → retention. Have strong communication,...Work at office$100k - $120k
...Tegus will accelerate growth, innovation, and... ...6,000 enterprise customers, including a... ...majority of the S&P 500. Founded in 2011,... ...Fortune 1000 firms and leading asset managers, hedge... ...accountability for retention and renewals.... ...pressurized environment. Success requires strong...Local areaRemote workShift work- ...sales tax, VAT and GST compliance. Sphere is looking for a Founding Growth Lead based in San Francisco to work closely with the Founder to help... ...(30% of our current inbound leads come from existing customer referrals). Other: We have exciting ideas around OOH / influencer...Local area
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