Lead Maintenance Technician - Tolman

Job Description Summary This position leads the performance of technical and mechanical work that ensures the physical aspects of the units, buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Job Details Property Type: Lease-Up Unit Count: 240 Schedule: Sunday to Thursday Requirements: 1-2 Years of Related Experience; Position eligible for incentive‑based bonuses. Essential Responsibilities Leads/performs the completion process of work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, timelines, procedures, safety standards, and code requirements under the supervision of the Area Maintenance Manager. Leads/performs the completion of the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work per the established timelines and policies under the supervision of the Area Maintenance Manager. Leads/performs the process of accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and ordering supplies under the supervision of the Area Maintenance Manager. Leads/performs the completion process for all inspections by monitoring Leonardo247, Entrata, and all other platforms required to complete all current inspections as well as any future property or unit inspections required by code, regulation, or policy. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. Leads/performs maintenance of the grounds, common areas, and amenities by picking up trash and debris, pressurewashing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. Other Responsibilities Complies with Greystar’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. Inspects work performed by contractors, vendors, and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Organizational Responsibilities Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). Identifies areas for improvement and offers suggestions to improve efficiency and productivity. Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility. Working Conditions Incumbents work both in and outside of apartment building and in all areas of the community, including amenities. Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance. Regular travel will be required to assist other properties as needed, attend training classes and business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays over a pod of properties. Required Licenses or Certifications EPA certifications TypeI and II or Universal for refrigerant recycling (Applies to Certified Service Technicians). All certifications as required by State and Local jurisdictions (Applies to all Service Technicians). Valid driver’s license to operate a golf cart on property. Knowledge, Skills, and Abilities Provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment and measuring devices. Demonstrated ability to apply principles of logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. High School diploma, GED, or related experience and/or training. Compensation and Benefits Hourly rate: $27.88 – $33.00 (Fremont). Additional compensation may include quarterly, monthly, and/or weekly bonus programs depending on base salary participation. Benefits include medical, dental, vision, disability & life insurance; low or discounted employee medical costs after 3 and 5 years of service; paid time off with 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays; birthday off after 1 year of service; additional vacation accrual with tenure; onsite housing discount for eligible employees; 6‑Week paid sabbatical after 10 years of service and every 5 years thereafter; 401(k) with Company Match up to 6% after 6 months of service; paid parental leave; lifetime fertility benefit reimbursement up to $10,000; employee assistance program; critical illness, accident, hospital indemnity, pet insurance, and legal plans; charitable giving program. EEO Statement Greystar will consider qualified applicants with arrest and conviction records. #J-18808-Ljbffr