Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Information Technology Support Specialist

Motion Recruitment

Get AI-powered advice on this job and more exclusive features. Our client, an Ivy-League University, is urgently looking to add an IT Support Specialist to their team on a contract basis. This is a 3-month contract on W2, potential to extend. 100% onsite in Boston, MA. Hours are M-F 9-5. Local Candidates Only! Responsibilities: This role provides primary tier one telephone and remote support for user technologies. Process work in queued ticketing system, closing or escalating tickets and issues, documenting resolution in ticketing or knowledge management system to help resolve similar problems more quickly in future. May serve as backup for walk in or field support. May help with light repairs or providing support for internal IT related services. Diagnose and resolve computer related problems in hardware, applications, and operating systems, including issues related to installations and configurations. Provide primary support to resolve issues relating to computer and printer repair. Ensures documentation is accurate and updated regularly. May monitor computer lab resources and computing environment for errors and ensure optimum up time of resources. Track all client interactions and document work process. Identify opportunities to improve customer satisfaction, technology, and processes and contribute to a team environment by working collaboratively. Requirements: 2-5 years demonstrated successful IT help desk support Strong interpersonal and communication skills Experience troubleshooting tier one Mac and Windows OS and related experience supporting email and desktop applications. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Motion Recruitment by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Information Technology Support Specialist jobs in Boston, MA . Boston, MA $74,000.00-$80,000.00 6 days ago Waltham, MA $55,000.00-$75,000.00 3 weeks ago Woburn, MA $50,000.00-$60,000.00 1 month ago Bedford, MA $70,000.00-$90,000.00 3 weeks ago Service Desk Specialist / IT Support Specialist Waltham, MA $50,000.00-$68,000.00 4 days ago Waltham, MA $80,000.00-$95,000.00 4 hours ago DESKTOP SUPPORT SPECIALIST (LEVEL II) – ONSITE CONTRACTOR Boston, MA $100,000.00-$205,000.00 1 month ago Boston, MA $3,700.00-$4,000.00 2 weeks ago Dedham, MA $113,873.00-$123,214.00 5 days ago Mansfield, MA $22.26-$33.32 44 minutes ago Lowell, MA $65,000.00-$91,000.00 2 weeks ago PT Computer Lab Technical Assistant - Danvers Campus We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Motion Recruitment

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Information Technology Support Specialist in Boston, MA vacancy
  • $31.25 - $44.96 per hour

     ...litigation firm seeking an enthusiastic IT Support Specialist to join our Boston, Ma office. The IT...  ...are met so they can effectively use technology to perform their jobs. This position...  ...national origin, age, disability, genetic information, or any other protected status as... 
    Suggested
    Work at office
    Local area
    Relocation

    Freeman Mathis & Gary

    Boston, MA
    3 days ago
  • $25 - $30 per hour

     ...rd Party Recruiters Summary 1-3 years in a Help Desk, IT Support, or Desktop Support role. Must have solid imaging skills....  ...troubleshooting. Education Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, but not... 
    Suggested
    Contract work
    Work at office
    Remote work

    The Planet Group

    Boston, MA
    3 days ago
  • $25 - $30 per hour

     ...recruiter to learn more. Base pay range $25.00/hr - $30.00/hr IT Service Delivery Specialist We’re seeking an IT Service Delivery Specialist to join our North America IT team. This hands-on role supports daily IT operations and provides Tier 1 & 2 technical support to both... 
    Suggested
    Local area
    Remote work

    Atlantic Group

    Boston, MA
    3 days ago
  • INFORMATION TECHNOLOGY (IT) SUPPORT SPECIALIST , Laboratory for Nuclear Science, provides direct desktop and end-user technology support for the two LNS facilities in Cambridge and Middleton and is responsible for analyzing and resolving Information Technology (IT) hardware... 
    Suggested

    Massachusetts Institute of Technology

    Cambridge, MA
    3 days ago
  • $68.2k - $116k

     ...employer of choice. Job Details The IT Site Support Specialist is an on-site role responsible for...  ...remote users, and addressing office technology needs. This position works closely...  ...Associate's or bachelor's degree in information technology, Computer Science, or a related... 
    Suggested
    Hourly pay
    Temporary work
    Work at office
    Remote work
    Monday to Friday
    Flexible hours

    Haemonetics Corp

    Boston, MA
    3 days ago
  •  ...Help Desk Support SpecialistA healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support...  ...improving the overall employee technology experience. This is a great opportunity... 
    Full time
    Contract work
    Temporary work
    Immediate start
    Flexible hours

    Motion Recruitment

    Boston, MA
    3 days ago
  •  ...Torsap Thai Kitchen is seeking a reliable Remote Administrative / Data Support Assistant to help with daily office operations, data management, scheduling, and general administrative tasks. The role requires detail orientation, strong computer skills, and the ability to... 
    Work at office
    Remote work

    Torsap Thai Kitchen

    Newton, MA
    17 hours ago
  • $29.72 per hour

    The Onsite Support Technician will work in partnership with the...  ...with a diverse client base and technology platforms. They are adept at...  ...support experience. The specialist may occasionally assist clients...  ...Bachelor's degree in Information Technology, Computer Science... 
    Hourly pay
    For contractors
    Local area
    Remote work

    AVI-SPL, Inc.

    Boston, MA
    5 days ago
  •  ...IT Support SpecialistWe are seeking a skilled IT Support Specialist to manage day-to-day IT operations, support end-users, and maintain critical tool integrations within Client's technology environment. This role is key to ensuring seamless collaboration, system reliability... 
    Full time
    Work at office

    Saviance

    Boston, MA
    3 days ago
  • $55k - $75k

     ...Charles River Analytics, a GRVTY company, creates solutions and technology to tackle the world’s most challenging problems. Our team of...  ...You’ll Have: We are seeking a dedicated (onsite) Desktop Support Specialist to join our team. This role involves providing critical... 
    Casual work
    Work at office
    Remote work
    3 days per week

    GRVTY

    Cambridge, MA
    3 days ago
  •  ...A prestigious university in Boston is urgently hiring an IT Support Specialist for a 3-month onsite contract. The role includes providing tier one support for user technologies, troubleshooting systems, and documenting resolutions. Candidates should have 2-5 years of... 
    Contract work
    Immediate start

    Motion Recruitment

    Boston, MA
    2 days ago
  • $59.15k - $109.85k

     ...connectivity, building embedded technology that connects devices and...  ...makers the solutions, support, and ecosystems needed to create...  ...markets. Learn more at Support Specialist IBoston, MAMeet the TeamOur...  ...Qualifications:Degree in Information Systems or a related field.Excellent... 
    Work at office

    Silicon Labs Careers

    Boston, MA
    5 days ago
  •  ...IT Support SpecialistLocation: Quincy, MAType of role: Contract to HireKeys:Upgrading Windows machines to 25H2 that may be stuck and...  ...identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in... 
    Contract work
    Local area

    E-Solutions

    Quincy, MA
    3 days ago
  • $70k - $85k

     ...Universal® is hiring an Implementation Support Specialist. The Implementation Support Specialist...  ...the successful implementation of technology initiatives at Allied Universal Security...  ...Analytical skills to synthesize complex information and make informed decisions. Excellent... 
    Contract work
    Work at office
    Local area

    Allied Universal

    Boston, MA
    16 days ago
  •  ...lead a fully remote Service Desk team supporting a broad user environment. This individual...  ...Desk activity and recommend process or technology improvements. Support onboarding,...  ...improvement initiatives. Bachelor's degree in Information Technology, Computer Science, or a... 
    Remote work

    firstPRO US

    Boston, MA
    2 days ago
  • $77k - $202k

     ...SummaryThe OpportunityAs a GIS Integration Support (SAP/OverIT), Senior Associate, you will...  ...solve problems, interpreting data to inform insights and recommendations while upholding...  ...Engineering, Geophysics, Information Technology, Management Information Systems-... 
    Full time
    H1b

    PwC

    Boston, MA
    3 days ago
  •  ...IT Systems Support Specialist Windows 11 Location: Cambridge, MA 02142 Job Type: Contract Work Arrangement: Onsite Job...  ...equipment. Maintain accurate asset records, inventory information, and equipment documentation. Use IT service management... 
    Contract work

    Trispoke managed services

    Cambridge, MA
    2 days ago
  •  ...infusion. About the role: The IT Support Specialist Level II is a role that combines...  ...tablets, iPads, iPhones and other IT technology to users and support overall IT initiatives...  ...Degree (Preferred) in Computer Science, Information Technology, or a related field ~... 
    Temporary work
    Work at office
    Local area
    Remote work

    KabaFusion

    Lexington, MA
    5 days ago
  •  ...Position Overview We are seeking two experienced Onsite Lab IT Support Specialists to support scientific laboratories within pharmaceutical...  .... Support interfaces and workflows involving Laboratory Information Management Systems (LIMS) and Electronic Laboratory... 

    Avacone

    Cambridge, MA
    5 days ago
  • Day AI is hiring for an entry-to-mid level support role in Boston, MA. You’ll help Day AI customers from first contact to resolution,...  ...overall support processes while surfacing customer feedback to inform product direction. This role suits curious, proactive problem-solvers... 

    Day AI

    Boston, MA
    5 days ago
  • A national litigation firm located in Boston is seeking an IT Support Specialist to provide training and support for end users. The ideal candidate will have at least five years of experience in IT support, particularly within a professional services setting, and possess... 
    Work at office

    Freeman Mathis & Gary, LLP

    Boston, MA
    2 days ago
  • A leading staffing firm is seeking an IT Support professional for a 3-month on-site contract in Boston, MA. The ideal candidate will...  ...imaging skills along with the ability to communicate technical information clearly to non-technical users. Candidates should be... 
    Contract work
    Work at office

    The Planet Group

    Boston, MA
    2 days ago
  • Charles River Analytics, now part of GRVTY, seeks a dedicated Desktop Support Specialist to reinforce our Cambridge, MA IT operations. The role focuses on maintaining our IT infrastructure, managing assets, and delivering high-value user support across Windows and macOS... 
    3 days per week

    GRVTY

    Cambridge, MA
    3 days ago
  • Tech Mirrors is seeking an IT Support Analyst to provide Waters NuGenesis application support across multiple pharmaceutical sites in a predominantly onsite Boston setting. The role covers AMS incident management, user access administration, and coordination with global... 

    Tech Mirrors

    Boston, MA
    2 days ago
  • Charles River Analytics in Cambridge, MA is seeking a dedicated Desktop Support Specialist to ensure smooth operation of our IT infrastructure at our Cambridge site. The role involves handling hardware, software, and network issues, deploying new hire accounts, and maintaining... 

    Charles River Analytics

    Cambridge, MA
    2 days ago
  • VigorCare Pediatric Services in Boston, MA seeks an IT Support Analyst to provide technical support, troubleshoot hardware/software/network issues, and maintain IT infrastructure. You will install systems, monitor networks, back up data, and update documentation. You will... 
    Full time

    Vigorcare Pediatric Services

    Boston, MA
    5 days ago
  • Charles River Analytics, a GRVTY company, is seeking a dedicated Desktop Support Specialist to join our Cambridge, MA team onsite. You will ensure smooth operation of IT infrastructure, respond to requests, manage assets, and support hardware and network issues. You will... 
    3 days per week

    Innovative Embedded Systems Pvt. Ltd. (SIIC IIT Kanpur).

    Cambridge, MA
    2 days ago
  • Silicon Labs in Boston, MA seeks an IT Support Specialist I to join the Service Team. You will handle tickets and walk‑up requests, support colleagues, and help improve IT support processes at the Boston site. Ideal candidates will have a IS degree, strong people skills... 

    Silicon Labs

    Boston, MA
    3 days ago
  • Revolution Space is seeking an IT Support Analyst to join our growing IT team in Boston, delivering end‑user support and owning deployment, identity management, and hardware inventory in a security‑driven environment. You will triage tickets, manage workstation provisioning... 

    Revolution Space

    Boston, MA
    4 days ago
  • Constant Contact in Waltham, MA is seeking a Deskside Technician to join the IT End-User Support team. This onsite role requires frequent presence at the Waltham office with occasional Boston visits to assist employees and resolve technical issues. You will handle Tier... 
    Work at office

    Constant Contact

    Boston, MA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Information Technology Support Specialist. Be the first to apply!