Information Technology Support Specialist
Motion Recruitment
Get AI-powered advice on this job and more exclusive features. Our client, an Ivy-League University, is urgently looking to add an IT Support Specialist to their team on a contract basis. This is a 3-month contract on W2, potential to extend. 100% onsite in Boston, MA. Hours are M-F 9-5. Local Candidates Only! Responsibilities: This role provides primary tier one telephone and remote support for user technologies. Process work in queued ticketing system, closing or escalating tickets and issues, documenting resolution in ticketing or knowledge management system to help resolve similar problems more quickly in future. May serve as backup for walk in or field support. May help with light repairs or providing support for internal IT related services. Diagnose and resolve computer related problems in hardware, applications, and operating systems, including issues related to installations and configurations. Provide primary support to resolve issues relating to computer and printer repair. Ensures documentation is accurate and updated regularly. May monitor computer lab resources and computing environment for errors and ensure optimum up time of resources. Track all client interactions and document work process. Identify opportunities to improve customer satisfaction, technology, and processes and contribute to a team environment by working collaboratively. Requirements: 2-5 years demonstrated successful IT help desk support Strong interpersonal and communication skills Experience troubleshooting tier one Mac and Windows OS and related experience supporting email and desktop applications. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Motion Recruitment by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Information Technology Support Specialist jobs in Boston, MA . Boston, MA $74,000.00-$80,000.00 6 days ago Waltham, MA $55,000.00-$75,000.00 3 weeks ago Woburn, MA $50,000.00-$60,000.00 1 month ago Bedford, MA $70,000.00-$90,000.00 3 weeks ago Service Desk Specialist / IT Support Specialist Waltham, MA $50,000.00-$68,000.00 4 days ago Waltham, MA $80,000.00-$95,000.00 4 hours ago DESKTOP SUPPORT SPECIALIST (LEVEL II) – ONSITE CONTRACTOR Boston, MA $100,000.00-$205,000.00 1 month ago Boston, MA $3,700.00-$4,000.00 2 weeks ago Dedham, MA $113,873.00-$123,214.00 5 days ago Mansfield, MA $22.26-$33.32 44 minutes ago Lowell, MA $65,000.00-$91,000.00 2 weeks ago PT Computer Lab Technical Assistant - Danvers Campus We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Motion Recruitment
$31.25 - $44.96 per hour
...litigation firm seeking an enthusiastic IT Support Specialist to join our Boston, Ma office. The IT... ...are met so they can effectively use technology to perform their jobs. This position... ...national origin, age, disability, genetic information, or any other protected status as...SuggestedWork at officeLocal areaRelocation$25 - $30 per hour
...recruiter to learn more. Base pay range $25.00/hr - $30.00/hr IT Service Delivery Specialist We’re seeking an IT Service Delivery Specialist to join our North America IT team. This hands-on role supports daily IT operations and provides Tier 1 & 2 technical support to both...SuggestedLocal areaRemote work$25 - $30 per hour
...rd Party Recruiters Summary 1-3 years in a Help Desk, IT Support, or Desktop Support role. Must have solid imaging skills.... ...troubleshooting. Education Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, but not...SuggestedContract workWork at officeRemote work- ...Product Specialist Trax is hiring a Product Specialist to join our growing team in the Sydney, Australia region. This position requires... ...coordinate customer projects - oversee implementations with support of our corporate team. Ability to take on customer...SuggestedFull timeRemote workRelocation
$77k - $202k
...SummaryThe OpportunityAs a GIS Integration Support (SAP/OverIT), Senior Associate, you will... ...solve problems, interpreting data to inform insights and recommendations while upholding... ...Engineering, Geophysics, Information Technology, Management Information Systems-...SuggestedFull timeH1b$59.5k
...Familiarity with networking fundamentals (VPN, DNS, DHCP, switches, and wireless troubleshooting). Experience supporting AV/conference room technologies (Zoom, Cisco, Crestron). Familiarity with endpoint security and management tools (Defender for Endpoint, CrowdStrike...$52.5k - $72.05k
...Description: The IT Service Specialist provides technical assistance to attorneys and staff, supporting the Firm’s hardware and... ...support for conference room technology, including video/web conferencing... ...Careers page for more information. #J-18808-Ljbffr Nixon Peabody...Work experience placementWork at officeRemote work$62k - $81k
...th Floor Boston, MA 02110, USA The IT Support Specialist plays a key role in ensuring NEPC’s... ...experience. By delivering and supporting new technology, the specialist addresses complex end... ...federal employment laws.For further information, please review the Know Your Rights...Work at officeLocal areaRemote work- Shore Educational Collaborative is seeking a Technology Support Specialist to provide on-site IT support across multiple campuses. You will manage devices, AV/telecom systems, and identity provisioning while handling tickets and coordinating with vendors. Ideal candidates...
- The Chronicle Of Higher Education, Inc. seeks a Senior Technical Support Specialist in Milton, MA, to provide advanced technical support for academic technology at Curry College. The role emphasizes a strong commitment to client-centered service, proactive problem resolution...
$69k - $96.75k
BXP, Inc. in Boston, MA, seeks an IT Support Specialist to assist with desktop and laptop computing needs, including installations and upgrades. Responsibilities involve resolving user problems and maintaining inventory. The ideal candidate requires a high school diploma...Work at office- Revolution Space is seeking an IT Support Analyst to join our growing IT team in Boston, delivering end‑user support and owning deployment, identity management, and hardware inventory in a security‑driven environment. You will triage tickets, manage workstation provisioning...
- AccentCare Inc. is hiring an End User Support-IT Field Services specialist in Norwood, MA, offering hybrid work with travel across MA. The role involves Tier 1-2 support for executives, managing devices, and ensuring secure remote access with Office 365/Teams. Required...Work at officeRemote work
- TrulyHired is seeking an on-site Technology Support Specialist to provide comprehensive IT support across computing, AV, and telecom systems. You will manage devices, identity provisioning, and inventory while assisting users at multiple campus locations. Responsibilities...
- A prominent grocery retailer is seeking an IT Support Specialist to assist senior executives with technical needs, troubleshoot complex IT problems, and provide onsite support for meetings and events. Candidates must have a Bachelor's Degree in Computer Science or a related...Full time
$35 - $38.5 per hour
...Legal Support Specialist Cooley is seeking a Legal Support Specialist to join the Boston Business team. Position summary: The Legal... ...firm Participate in pilot programs to test and improve technology or workflow enhancements. Other duties as assigned or required...Hourly payTemporary workWork at officeFlexible hours- ...Legal Support Specialist CGS is seeking one (1) Legal Support Specialist to assist with administrative... ...dynamic problems with cutting-edge technology. To carry out our mission, we are... ...to review and analyze data and information from multiple sources Ability to establish...Work at officeFlexible hours
$18.54 - $25.3 per hour
...Lab Support Specialist Work Schedule: Standard (Mon-Fri) Job Description: Pay Range... ...complex scientific challenges, drive technological innovation and support patients in need... ...stock at a discount For more information on our benefits, please visit:...Hourly payTemporary workMonday to FridayDay shift$20 per hour
...field preferred. Experience: Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other...Hourly payFull timeTemporary workPart timeFlexible hoursShift workNight shiftDay shift- ...Somerville, and Boston's metro-north communities Summary The Family Support Specialist (FSS) brings a key family perspective to clinical teams... ...family’s culture, building trust and facilitating critical information sharing. That two-way process, clarifying communication...Part timeWork experience placementLocal areaShift workWeekend work
$40.66 - $43.41 per hour
...our Litigation Practice Team as a Legal Support Specialist located in our Boston office. We are... ...conferencing, visitor access, and dial‑in information). Assist with new client matter intake... ...with relevant transferable skills. Technology Computer proficiency in Windows‑based...Hourly payFull timeTemporary workWork at officeFlexible hours- ...advance our mission. As a not-for-profit, we support patient care, research, teaching, and... ...or Associate's Degree Biomedical Technology preferred.Can this role accept experience... ...orientation, military service, genetic information, and/or other status protected under law...Hourly payRemote workFlexible hoursShift workNight shift
- ...CLARENDON EARLY EDUCATION SERVICES, INC. FAMILY CHILD CARE HOME VISITING SUPPORT SPECIALIST BI-LINGUAL (SPANISH/ENGLISH) - Location Dorchester, MA Clarendon is seeking a dependable, motivated individual with exceptional people skills to conduct support...Work at officeNight shiftWeekend work
$128.8k - $193.2k
...for developing and executing the Materials Management Technical Support strategy for Manufacturing support operations, material... ...origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected...Full timeSummer workFlexible hours$45k - $60k
Job Description We are seeking a Software Support Specialist I, based within EST is highly preferred. Responsibilities Part of a team of three specialists who support 14,000+ active Invoiced accounts. Reliably delivers prompt and accurate answers to unstructured questions...Full time$71.61k - $89.51k
...Labs is looking for a Full-Time Product Support Specialist to be an integral part of the Product... ...of visual and written how-to guides, informative articles, and other support content... ...a proficient understanding of web3 technologies. Ability to create walk-through guides...Full timeLocal area- ...Sawmilldcllc in the United States is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote role places you as a main point of contact, delivering helpful guidance across email, phone, and messaging while...Remote workFlexible hours
$120k - $150k
...sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout their... ...our users. If you thrive at the intersection of people and technology and take pride in turning frustrating problems into seamless...Remote work- ...Customer Service representative to assist clients with booking and travel queries. In this role, you will provide fast and friendly support, ensuring customer satisfaction. The ideal candidate should possess excellent communication skills, be comfortable using online...Full timePart timeRemote workFlexible hours
- ...present an exciting opportunity for an Italian Speaking Travel Support Specialist. This role is perfect for individuals who are passionate... ...and ensure smooth operations. Offer advice and up-to-date information about travel regulations, destinations, and available services...Remote workRelocation package
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