Leasing Consultant

Leasing Consultant (Temporary)

Location: Owings Mills, MD

Schedule: Monday-Friday, 9:00 AM-6:00 PM, with occasional Saturday coverage required

Employment Type: Temporary Assignment

Potential for Hire: Strong opportunity for long-term or permanent placement based on performance and business needs

Position Overview

We are seeking a customer-focused and detail-oriented Leasing Consultant to support the daily operations of a residential apartment community in the Owings Mills area. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

The Leasing Consultant will assist with leasing activities, resident communication, administrative tasks, and community engagement while helping create a positive experience for prospective and current residents.

Key Responsibilities

• Serve as the first point of contact for prospective residents, visitors, and current tenants.
• Answer phones, respond to email and online inquiries, and schedule appointments.
• Conduct property tours and provide information on available apartment homes and community amenities.
• Follow up with prospective residents and assist them through the application process.
• Process applications, lease documentation, and resident paperwork accurately and timely.
• Maintain resident and prospect files in accordance with company standards.
• Address resident concerns professionally and escalate issues when necessary.
• Receive and document service requests and follow up on resident satisfaction.
• Track leasing activity, prospect traffic, and community outreach efforts.
• Assist with resident events, marketing initiatives, and community engagement activities.
• Support general office operations, including filing, data entry, scanning, and other administrative duties.
• Ensure compliance with Fair Housing and company policies.

Qualifications

• Previous experience in customer service, hospitality, retail, administrative support, sales, or leasing.
• Strong verbal and written communication skills.
• Professional, polished, and customer-focused demeanor.
• Ability to multitask and stay organized in a busy environment.
• Strong attention to detail and follow-through.
• Ability to handle sensitive and confidential information appropriately.
• Basic computer proficiency, including email and data entry.
• Experience operating standard office equipment.
• Valid driver's license and reliable transportation.
• Availability to work Saturdays as needed.

Preferred Qualifications

• Apartment leasing experience.
• Property management experience.
• Familiarity with Yardi or other property management software.
• Strong sales and relationship-building skills.

Physical Requirements

• Ability to sit, stand, walk, and move throughout the community as needed.
• Ability to occasionally lift up to 10 pounds.
• Ability to work outdoors during property tours and community activities.

Why Consider This Opportunity?

• Gain valuable experience in the property management industry.
• Work with an established and supportive onsite team.
• Opportunity to showcase your skills and be considered for future long-term employment opportunities.
• Fast-paced, people-focused work environment with room for growth.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.