Enterprise Client Partner

Mission Of The Role

Own, deepen, and expand Localytics' most important enterprise relationships. The Client Partner is the single-threaded commercial owner of named enterprise accounts and is accountable for retention, expansion, and the strategic positioning of Localytics inside every enterprise customer.

This role exists because we are betting that the next phase of lifecycle marketing will be won by partners who help enterprise consumer brands move from campaign-and-journey thinking to agent-driven workflows. The Client Partner is the person who carries that bet into the customer's executive offices, frames the opportunity, and lands the engagement. Solutioning and delivery are owned by our Solutions and Services organization; the Client Partner owns the relationship, the commercial outcome, and the strategic narrative.

This is a senior commercial seat at a company building a new motion.

What You Will Own

• The commercial relationship across the customer organization, from senior practitioners to VP, SVP, and C-suite sponsors, with particular focus on lifecycle marketing, product, and technology buyers
• The strategic narrative inside each account: why Localytics, why now, what changes if the customer commits, and what the next twelve months look like
• Expansion of the buying center inside each account, particularly into data engineering, IT, and digital leadership functions where AI implementation budgets sit
• Engagement scoping and commercial structure for services and implementation work, in close partnership with our Head of Solutions and Professional Services
• Multi-year account strategy aligned to customer business outcomes and Localytics growth goals
• Net revenue retention and expansion across assigned accounts, including additional apps, new product adoption, and AI implementation services engagements
• Surfacing churn risk, competitive threats, and expansion opportunities early enough that the leadership team can act on them
• Customer-side input into product strategy, sales playbook development, and competitive positioning, contributed back into the company as the motion matures

Outcomes You Will Deliver

In your first twelve months you will:

• Close multiple AI implementation services engagements, working with Solutions counterparts to scope and price
• Deliver strong net revenue retention across your assigned portfolio and materially expand revenue inside at least two named accounts
• Establish trusted executive relationships at VP level or higher inside every named account
• Contribute concrete inputs to the company's enterprise sales playbook, competitive positioning, and services packaging

What We Are Looking For

This is a senior commercial role. We are looking for people who have done complex, multi-threaded enterprise selling at a company where services and implementation were part of the deal, not an afterthought.

The strongest candidates will have a background in one of the following:

• Senior enterprise sales at a complex, services-attached SaaS company. CDPs, marketing clouds, data platforms, and analytics platforms are the most relevant adjacencies. Candidates whose deals required deployment partners, multi-quarter implementations, and executive sponsorship across marketing, data, and technology functions.
• Principal or Senior Principal at a consulting firm with a strong AI implementation practice. MBB, BCG X, McKinsey QuantumBlack, Slalom AI, Bounteous, Publicis Sapient, or Accenture Interactive. Candidates who carried the executive relationship, closed the engagement, and held accountability for outcomes while delivery partners executed the technical work.
• Enterprise account executive at an agent-era AI company. Sierra, Decagon, Glean, Writer, Cresta, and comparable firms. Candidates who closed implementation-heavy deals at enterprise consumer brands with a solutions or forward deployed team attached.

Capabilities That Matter

• Consultative selling at the executive level. You walk into a lifecycle marketing org and can map their current workflow, identify two or three places where Localytics changes the economics, and frame a scoped engagement the buyer will sponsor. You can hold the room with a marketing or engineering executive in the same meeting.
• Multi-buyer fluency. You have closed deals that required alignment across marketing, data engineering, IT, and digital leadership. The AI implementation buyer is not always marketing, and you know how to find them.
• Engagement scoping and pricing instinct. You have sold work that did not come with a price list. You know how to structure a productized services engagement, how to defend the price, and how to bring in the delivery team at the right moment.
• Adaptability. You can operate without a complete playbook, write the parts that do not exist yet, and contribute to playbook development as the motion matures. You do not need a fixed process to be effective.
• AI-native operating fluency. You use LLMs or agentic tools weekly in your own workflow. You can speak credibly about what AI agents are doing in enterprise environments today, where the bottlenecks actually are.

Values Alignment

The Client Partner must embody Localytics' values:

• Thoughtful and action-oriented
• Clear, direct communication
• Analytical and data-driven
• Deeply customer-oriented
• Eager to learn and adapt
• Trustworthy and accountable

Compensation And Other Details

• $260K to $300K OTE, structured with meaningful variable tied to expansion and services revenue. Uncapped commissions. We will reward extraordinary work and outcomes.
• Competitive equity package in the form of RSUs. The first hire into this role will receive equity reflecting the playbook-building nature of the seat.
• 401k and competitive health benefits
• Remote, with a preference for the Austin, NYC, or Boston metropolitan areas