Head of Ecommerce

The eCommerce Product Manager will play a key role in driving Kimberly‑Clark Professional’s strategic business plan and "must‑win" focus on eCommerce growth. The primary objective for this role is to accelerate online growth for pure‑play, traditional distributors and marketplaces by developing the eCommerce strategy, tools, capabilities, and solutions. The role is responsible for creating and executing Kimberly‑Clark Professional’s strategic business plan, including online assortment, merchandising, pricing, and search. The manager will use strategic thinking to identify growth opportunities, influence stakeholders, and solve complex business challenges. Responsibilities Define and own the eCommerce five‑year vision that anticipates evolving B2B customer needs and industry trends, competitive SWOT, customer experience, and capability investments to drive scalable, customer‑centric eCommerce growth. Lead and develop the eCommerce Annual (1‑year) and Strategic (3‑year) Business Plans aligned to category and commercial goals for the U.S. and Canada. Provide people leadership for the eCommerce Gig program to deliver career development and short‑term growth objectives. Evaluate and recommend marketplace expansions to drive online market share gains. Own the eCommerce assortment strategy by defining category and SKU‑level principles to balance customer demand, profitability, and operational constraints. Manage efforts to ensure KCP products are highly ranked within search results on top‑tier distributor websites from an SSO perspective. Mentor and build capabilities of sales, finance, RGM, marketing, and category management teams so they can adapt processes to meet eCommerce initiatives. Lead product launch gate processes for eCommerce in conjunction with product teams. Develop and evolve an eCommerce playbook that includes readiness criteria, best‑practice identification, and detailed playbook to optimize the digital shelf. Partner with RGM, consumer, and category teams to develop and commercialize a price‑pack architecture for eCommerce assortment. Effectively communicate eCommerce‑specific plans, solutions, and programs to customers and senior leadership. Analyze current business trends and translate insights into actionable outcomes. Qualifications Bachelor’s degree with 7+ years of experience in eCommerce, merchandising, or sales. Proven track record and experience in eCommerce and omnichannel business, including deep understanding of eCommerce trends, best practices, and tools. Demonstrated leadership skills with a high level of drive, energy, and consistent results. Innovative, creative thinker and problem solver who can manage details without losing sight of the goal. Well‑organized, disciplined planner, and implementer. Strategic thinker with strong negotiation and communication skills. Proficiency with PC and ability to develop oral and visual presentations, spreadsheets, and general correspondence. Excellent written and verbal communication skills and experience working with cross‑functional teams to execute projects and deliverables. Track record of handling multiple tasks and projects simultaneously, prioritizing workload, and thriving in a dynamic, complex environment. History of working with sales, marketing, and large customers to drive growth initiatives. To be considered, click the Apply button and complete the online application process. A recruiting team member will review your application and follow up if you appear to be a strong fit for this role. In the meantime, please check the careers website for additional information. For Kimberly‑Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people worldwide. We are a committed equal‑opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above describe the general nature and level of work performed by employees in this role. They are not intended to be an exhaustive list of duties, responsibilities, or skills. Employment is subject to verification of local policies and is available only to candidates authorized to work in the role’s country. Kimberly‑Clark will not provide relocation support for this position. Base salary range: $127,600 – $157,600 USD. The position offers eligibility for a target bonus and a comprehensive benefits suite, including 401(k) and profit sharing. #LI‑Hybrid #J-18808-Ljbffr