Office Manager

Job DescriptionJob DescriptionCome Join Our Team!! Now Hiring!! Full time or Part time Office Manager – Behavioral Health About Us Carolina Therapeutic Services First a growing behavioral health organization dedicated to providing high-quality, person-centered care to individuals and families. Our team is committed to fostering a safe, supportive, and efficient environment that allows our clinicians to focus on delivering exceptional services. We are seeking an experiencedOffice Managerwho can oversee daily operations, support staff, and ensure seamless administrative workflow. Position SummaryThe Office Manager is responsible for managing the administrative functions of the behavioral health office, supporting staff and clients, coordinating essential operational tasks, and maintaining compliance with organizational policies and payer requirements. This individual plays a key role in client communication, scheduling, HR support and overall office organization. Key Responsibilities Administrative & Office ManagementOversee daily office operations to ensure a smooth, efficient workflow across all departments.Manage front-office duties including phones, client check-ins, scheduling, and correspondence.Maintain organized filing systems for clinical documentation, HR files, and billing records.Monitor office inventory and order supplies as needed.Maintain confidentiality and adherence to HIPAA, state regulations, and agency policies.Assist leadership with staffing schedulesCoordinate communication between clinical, administrative, and leadership teams. Client Support & CommunicationProvide excellent customer service to clients, families, and community partners.Assist with new client onboarding, intake paperwork, and insurance verification coordination.Ensure a welcoming and professional environment for all visitors. Staff Support & CoordinationAssist leadership with staffing schedulesCoordinate communication between clinical, administrative, and leadership teams. Operational OversightSupport implementation of policies, workflow improvements, and quality assurance processes.Assist with preparing reports, logs, audits, or documentation required by leadership or MCOs.Ensure the office environment meets safety, compliance, and organizational standards. QualificationsHigh school diploma required; associate or bachelor’s degree preferred.Minimum 2 years of office management or administrative experience (behavioral health or medical preferred).Strong organizational, multitasking, and communication skills.Experience with EHR systems, scheduling software, and Microsoft Office Suite.Knowledge of behavioral health documentation, billing, or authorizations is a plus.Ability to maintain professionalism, confidentiality, and teamwork in a fast-paced environment. BenefitsCompetitive paySupportive team cultureOpportunities for professional growthHybrid flexibility where appropriate