Infrastructure Service Delivery Manager

LTM

Glen Allen, VA

Role description

Job Description

Drive comprehensive project planning and governance to align with organizational objectives.
Manage project financials including budgeting forecasting and cost control to maximize value.
Establish and maintain strong relationships with stakeholders to ensure clear communication and alignment.
Identify assess and mitigate risks and crises proactively to minimize project impact.
Ensure adherence to project management best practices and compliance standards.
Support benefits realization and schedule management to optimize project outcomes.
Provide strategic guidance and mentorship to project teams and junior managers.

Roles and Responsibilities

Lead stakeholder engagement initiatives to foster collaboration and support across all project phases.
Develop and maintain detailed project plans including timelines milestones and resource allocation.
Monitor and control project financials ensuring projects are delivered within budget and financial goals are met Implement robust risk and crisis management frameworks to address potential challenges promptly.
Oversee project governance structures ensuring accountability transparency and effective decision making.
Facilitate benefits management processes to track and realize project value postimplementation.
Coordinate schedule management activities to ensure timely delivery of project deliverables.
Act as a principal advisor to senior leadership on project status risks and strategic decisions.

Key Responsibilities

Planning Execution Develop comprehensive detailed transition plans and manage end-to-end implementation.
Risk Management Identify potential risks develop mitigation strategies and manage changes in project scop.
Stakeholder Communication Act as a liaison between client's internal teams and management providing updates on project status
Operational Readiness Ensure new services or processes meet quality standards compliance regulations and are ready for steady state operation.
Documentation Training Create and maintain documentation including but not limited to process maps and training materials.

Required Skills Qualifications

Experience Proven experience in project management specifically in transition migration or change management.
Methodologies Strong knowledge of ITIL Agile SDLC or ServiceNow governance.
Soft Skills Excellent communication negotiation and leadership skills to manage cross functional teams.
Technical Skills Proficiency in project management tools eg MS Project Jira.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Infrastructure Service Delivery Manager in Glen Allen, VA vacancy

Infrastructure Service Delivery Manager
Infrastructure Service Delivery Manager Job Description
Suggested
LTIMindtree
Glen Allen, VA
2 days ago
Service Manager - ITIL, Infrastructure, ITSM, Problem and Change Management
...Job Title: Information Technology Service Delivery Manager - Infrastructure, Project Governance, Migration Management, Handle escalations Location: Richmond, VA (Onsite) Employment Type: Fulltime/ Permanent About Smart IT Frame: At Smart IT Frame , we connect...
Suggested
Permanent employment
Full time
Smart IT Frame
Richmond, VA
2 hours ago
Senior Operations Specialist (Water)
$71.96k - $128.5k
...Group, you'll help shape how communities manage water for generations to come. From... ...health, environmental sustainability, and infrastructure resilience. HDR is looking for an... ...architecture, environmental and construction services. We provide solutions to thousands of...
Suggested
Full time
Temporary work
Part time
For contractors
For subcontractor
Work at office
Local area
Immediate start
Worldwide
HDR
Glen Allen, VA
1 day ago
Senior Account Executive - Critical Infrastructure
$93.1k - $170.9k
...Executive (SAE) is responsible for managing and growing a key strategic account within the critical infrastructure sector (oil, gas, and energy... ...to deliver high-quality service, drive continuous... ...Product Knowledge & Solution Delivery Present and demonstrate...
Suggested
Contract work
For contractors
Local area
Minuteman Security & Life Safety
Richmond, VA
4 days ago
Data Center Cooling Infrastructure Manager
$90k - $110k
...careers too. About the job... The Datacenter Cooling Infrastructure Manager is responsible for developing new business growth within... ...Align with central sales, product management, customer service, operations and engineering teams. Provide voice-of-customer...
Suggested
For contractors
Alfa Laval
Richmond, VA
3 days ago
Operations Manager - DDLC Support
...Position Overview The Operations Manager - DDLC Support leads day-to-day delivery operations for DDLC task areas,... ...for DDLC task areas, ensuring services are delivered on time, within... ...other enabling teams to ensure infrastructure, tools, and support services are...
Contract work
For contractors
For subcontractor
Work at office
Worldwide
ASM Research, An Accenture Federal Services Company
Richmond, VA
1 day ago
Data Center Infrastructure / Construction Director
$139.4k - $291.8k
...Wisconsin data center projects Manage GC performance,... ...data center, mission-critical, infrastructure, or large-scale construction... ..., execution discipline, and delivery flow Primary Focus Areas... ...embedded across our products and services, we help customers turn that...
Temporary work
For contractors
For subcontractor
Flexible hours
Oracle
Richmond, VA
19 hours ago
Regional Manager of Building Science + Infrastructure Services
...& Office Overview As Regional Manager of Facilities Services, you have strong leadership skills... ...Regional Manager of Building Science + Infrastructure Services to provide strategic... ...management without compromising quality or delivery Evaluate market opportunities,...
For contractors
Work at office
Local area
ECS Mid-Atlantic, LLC
Richmond, VA
3 hours ago
Head of Operations
$100k
...Direct Reports: Warehouse Manager, Packaging Manager, Inventory... ...through the lenses of safety, service, cost optimization, quality,... ...Cloth & Paper’s operational infrastructure and technology systems,... ...strategy that balances customer delivery promise with target cost per...
Temporary work
Work at office
CLOTH & PAPER
Henrico, VA
3 days ago
Facilities Operations Manager - Electrical
$97.5k - $199.5k
...Job Description As Facilities Operations Manager - Electrical , you will lead the safe, reliable, and compliant... ...Lead day-to-day operation, maintenance, and service execution for critical electrical infrastructure. Own electrical plant readiness, including preventive...
Temporary work
For contractors
Flexible hours
Oracle
Richmond, VA
4 days ago
HEALTH & WELLNESS/OPERATIONS SPECIALIST
...operations related functions, including inventory control, labor management, waste, training, standards, facility maintenance and risk... ...coach, teach, and train on the technical aspects of clinical services - Ensure associates receive all required training and can resolve...
Work at office
Kroger
Glen Allen, VA
2 days ago
Revenue Operations Specialist
...Systems Ownership: Own and administer HubSpot (CRM, Marketing Hub, Sales Hub CMS) and it's integration with Salesforce. Manage and optimize integrations with third-party tools (e.g. ZoomInfo, event platforms, etc.) Maintain and oversee lead routing,...
Cobb Technologies
Glen Allen, VA
2 days ago
Onsite Operations Lead
$45 per hour
...responsible for coordinating and facilitating the delivery and deployment of next-generation AI infrastructure. Your key responsibilities will include: -... ...Required qualifications include experience in project management, deployment coordination, or infrastructure delivery...
Hourly pay
Full time
Contract work
Monday to Friday
The Peak Organization
Richmond, VA
4 days ago
VP, Clinical Operations & Care Delivery - Remote
...health journey – unify and manage all their health in one place... ...Summary The Vice President, Care Delivery is responsible for the... ...and related population health services. This leader ensures that... ...workflows, and operational infrastructure across multiple programs or...
Remote work
Sharecare
Richmond, VA
3 days ago
Data Center Network Site Operations Lead
...technology transformations, project management, change adoption, distribution operations... ...cost-effective, high-performance infrastructure for AI start-ups and large enterprise... ...planning, infrastructure scaling, and service delivery milestones. Drive continuous improvement...
For contractors
BridgeSource Solutions, LLC
Richmond, VA
1 day ago
DISTRICT/OPERATIONS SPECIALIST
...ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions... ..., systems and/or application opportunities. Work with store management to identify store opportunities, analyze reports and make...
Work at office
Local area
Kroger Family of Companies
Glen Allen, VA
2 days ago
Sr. IT Manager - Enterprise IT Operations Center
$149.2k - $205.15k
...has an immediate opening for a Senior Manager, reporting to the VP - IT Scheduling,... ...has primary responsibility for the delivery of services from the Operations Center managed service... ...of IT services and supporting infrastructure to provide reliable services to business...
Permanent employment
Full time
Contract work
Temporary work
Part time
Work at office
Immediate start
Shift work
Federal Reserve System
Richmond, VA
19 hours ago
Sr. Customs Special Programs Operations Leader
$110k - $130k
...alignment with GE Aerospace's priorities of Safety, Quality, Delivery, and Cost (SQDC). This role manages key vendors and external partners that support special... ...24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace...
Permanent employment
Contract work
Local area
Remote work
Relocation package
GE Aerospace
Glen Allen, VA
1 day ago
Account Director
$105k - $130k
...across Wyndham Hotels & Resorts, supporting owners, brands, management companies, and hotel teams across the portfolio. This position... ...sales activity Contributes to increasing managed accounts within Infrastructure and Government segments. Understands the Infrastructure and...
Full time
Contract work
Temporary work
For contractors
Work experience placement
Work at office
Local area
Remote work
Worldwide
Shift work
Wyndham Grand Clearwater Beach
Glen Allen, VA
3 days ago
Director, Data Center Facility Operations - Saline Township, MI
$139.4k - $291.8k
...for shift operations, event management, escalation, incident command... ...and readiness for critical infrastructure (power, cooling, controls, life... ..., escalation paths, and service-impacting event response.... ...stakeholders to ensure reliable 24/7 delivery. Problem Solving ~...
Temporary work
Remote work
All shifts
Flexible hours
Shift work
Oracle
Richmond, VA
1 day ago
Business Operations Coordinator
$75k - $90k
...habitats, open spaces, clean water, and safe infrastructure. Virginia State Park's Business and... ...Permit/Commercial Use Permit Program manager. Provide Park business analysis and... ...; and is a federally recognized Public Service Loan Forgiveness (PSLF) employer....
Work experience placement
Work at office
Night shift
Virginia Jobs
Richmond, VA
3 days ago
Director, Operations SME - Data Centers & Critical Env
$161.5k - $190k
...This role combines deep subject matter expertise in critical infrastructure with strategic account oversight, solution development, ensuring... ...as a single point of contact for starting up new sites and managing client operational expectations ensuring compliance to...
Minimum wage
Contract work
Local area
Flexible hours
Cushman & Wakefield
Richmond, VA
3 days ago
Senior Director, Data Center Operations (Dona Ana County, NM)
$161.7k - $338.5k
...Job Description Oracle Cloud Infrastructure (OCI) powers Oracle’s global cloud services through highly available, large-scale, enterprise-grade data center environments... ...operational organizations. • Proven ability to manage crises, scale teams, and maintain execution...
Temporary work
Worldwide
Flexible hours
Oracle
Richmond, VA
4 days ago
Director of Marketing Operations
...execution of marketing operations: campaign infrastructure, lifecycle automation, lead routing and... ...infrastructure, automation, lead management, and data governance Build, launch,... ...across inbound and outbound programs Delivery of accurate, actionable, and executive-...
Work at office
Local area
Relocation
Flexible hours
Trackforce
Richmond, VA
1 day ago
Director of Construction Operations
$150k - $175k
...oversee construction execution across commercial, residential, and service teams. The ideal candidate is a strong leader with experience... ...construction ~2+ years wiring new houses ~3+ years managing department(s) Project management experience with AIA type...
Temporary work
For contractors
Apprenticeship
Work at office
Woodfin
Glen Allen, VA
2 hours ago
Accounting Manager, GL Operations & Intercompany
$166.35k - $195.7k
...role in ensuring the integrity of our global consolidation and the scalability of our financial infrastructure. Reporting to the Assistant Controller, the Accounting Manager, Intercompany and GL Operations will play a pivotal role in overseeing Coinbase's global...
Local area
Coinbase
Richmond, VA
1 day ago
Director of Marketing Operations
...continuously improving. As Director, you will own the strategy, governance, and day-to-day execution of marketing operations: campaign infrastructure, lifecycle automation, lead routing and scoring, reporting, and the full martech stack. This role sits at the intersection of...
Trackforce Valiant
Richmond, VA
3 days ago
Operations Manager, Collections & Recoveries
$89k - $116k
...power of data, technology, and exceptional service to pave a clear way forward for... ...We're looking for a proven collections manager with a track record of building accountability... ..., build out a performance management infrastructure that actually holds, and show credible...
Full time
Work experience placement
Remote work
Flexible hours
Mission Lane
Richmond, VA
10 days ago
Senior Manager, Loan Operations
...and we're looking for an experienced Operations Manager to stand up and scale the operational infrastructure that will power it. This role is ideal for a hands... .... You'll lead the development of our approach servicing operations, collections & recoveries, back-office...
Work at office
Flexible hours
Koalafi
Richmond, VA
9 days ago
Senior Manager - Affiliate Marketing Operations, Relationship Management & Compliance (Hybrid)
$177.7k - $202.8k
...Senior Manager - Affiliate Marketing Operations, Relationship Management... ...concurrently maintaining delivery momentum.... ...that support the underlying infrastructure for the performance feedback... ...liable for third-party products, services, educational tools or other...
Full time
Part time
For contractors
Local area
Capital One
Richmond, VA
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Infrastructure Service Delivery Manager. Be the first to apply!