Director of Business Applications

About Us

At Mytee Products, we help keep America’s freight moving. As a leading e-commerce supplier of trucking, cargo control, towing, and hauling equipment, Mytee serves commercial fleets, owner-operators, and industrial customers nationwide through a rapidly growing multi-channel business.

With a strong operational foundation and entrepreneurial culture, Mytee is continuing to invest in technology, systems, and process improvement to support its next phase of growth. This role offers the opportunity to join a highly visible leadership team to help modernize and build scalable business applications that support a fast-moving, growing organization.

Job Summary

Reporting to the Chief Executive Officer (CEO), the Director of Business Applications is responsible for the management of all business applications, application developers and analysts, software and services vendors, and all CMMI-related processes including Application Lifecycle Management (ALM) and Software Development Life Cycle (SDLC). This position works closely with the CEO, the IT management team, and business leaders from every department and is responsible for establishing IT strategies, enterprise and application architecture, and an applications computing environment that meets the needs of the business.

The span of control for this position includes internal and external business applications, application program interfaces (APIs), real-time messaging systems, scheduled server-based programs, and reporting systems. Business Applications include eCommerce, Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), Customer Relationship Management (CRM), Marketing Systems, and Business Intelligence (BI).

This position is responsible for hiring, developing, and managing business applications developers and system analysts. In addition, this position is responsible for managing all IT business applications vendor and contractor relationships.

This position is responsible for defining and managing the delivery of all core software development and production support processes aligned with CMMI standards, including: software project management, software design, software development and testing, production deployment, production support and maintenance, performance analysis and tuning, and defect resolution.

Key Responsibilities

• Work with users at all levels to define requirements for both new and existing software applications and messaging systems
• Manage business applications, messaging and other tools, database systems, and business application services
• Assist with the creation of IT policies and procedures, ensure all team members comply with published policies, procedures
• Assist with IT governance activity and long-range planning, ensure all projects comply with stated governance guidelines, standards, and goals
• Define and manage the business applications operating budget
• Define and manage the application architecture and long-range plans
• Define and manage the application development and support processes, aligning them with CMMI and ITIL standards
• Direct and supervise members of the Business Applications team
• Analyze business requests and translate into solutions
• Plan, manage, and execute application development projects to on-time and on-budget goals
• Be available for and participate in after-hours production changes and emergency production support
• Ensure all software changes are properly documented and archived separately, and all software changes can be rolled back upon request
• Manage IT vendor relationships, contracts, and agreements
• Maintain proficiency in all technology that is contained within the scope of the Business Applications department
• Assess new technology, techniques, methodologies, and processes and propose improvements to assist the company in being more competitive and operating at a lower total cost

Qualifications

• Bachelor’s Degree in Computer Science or similar field or equivalent work experience.
• 7 years of experience as an applications development manager in a mid-size or larger company in the online retail or distribution industry.
• Strong knowledge of the Magento eCommerce platform and PHP.
• Working knowledge and experience with one or more ERP, WMS, CRM, business intelligence, and product information management (PIM) systems.
• Proficient with one or more API or EAI toolsets and frameworks for cross system integration.
• Proficient in relational database concepts and SQL programs.
• Demonstrable experience and understanding of: CMMI knowledge base and processes, enterprise and applications architecture and design, performance analysis and tuning techniques, software development design patterns and frameworks, application administration, database design and administration, vendor selection and management, project management, and systems analysis.
• Experience developing and leading applications development teams of 3 to 10 members, covering the entire lifecycle of design from enhancement request through daily production support.

Job Skills

• Exhibit proficient skills in software development management activities including creation of high-level and detailed solution designs, design reviews, code reviews, and assisting with debugging and performance tuning activities.
• Coach and mentor team members, delegating work appropriately, keeping the team proficient in all required skills and current on best practices, emerging technology and trends, and automation tools and techniques that enable the department to operate better, faster, and cheaper.
• Demonstrable experience building IT budgets and managing spend activity to stay within budget constraints.
• Ability to work with all levels of management to define business requirements and translate those requirements into infrastructure solutions.