Customer Service Representative (Level III)
$15 - $20 per hourIconma Portal
Our client a Banking company is looking for a Customer Service Representative (Level III) for their Pennington NJ/Hopewell NJ location.
Responsibilities:- Business and Monetary Control (BMC) provides service support by assisting with inquiries related to Financial Transaction paperwork Account Balance and Activity Letters of Authorization and Employee stock options.
- Provide clients and/or internal partners with clear complete and accurate responses to their questions and inquiries at point of call
- Deliver quality service by providing effective and efficient operations support for the assigned areas internal business partners and/or external customers and potential clients
- Manage risk by accurately authenticating clients fully adhering to policy / procedures and proactively identifying and escalating potential risk
- Navigate through multiple applications and tools to understand policy / procedures gain clarity on various products / services and research and resolve issues with client accounts
- Display passion commitment and deliver an experience that improves our customers financial lives
Required Experience:
Unclear Seniority
Vacancy posted 3 days ago
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