Vice President of Operations, Facility Services
Confidential
Vice President of Operations, Facility Services
About the Company
Top provider of building & facility maintenance services
Industry
Facilities Services
Type
Privately Held
Founded
1914
Employees
10,001+
Categories
- Business Services
- Facilities Management & Commercial Cleaning
Specialties
- cleaning
- operations and maintenance
- sustainable building services
- quality assurance
- facility management
- and facility management
About the Role
The Company is in search of a Vice President of Operations to lead a geographically assigned janitorial operations portfolio. The successful candidate will be responsible for the full spectrum of operational leadership, including service delivery, client satisfaction, financial performance, and people leadership. This role demands a seasoned professional with a proven track record in senior operations leadership within janitorial, facilities, or service-based environments. The Vice President will be tasked with ensuring the consistent execution of operational standards, safety protocols, and quality expectations, as well as building and maintaining strong executive-level client relationships. Financial acumen is essential, as the role involves owning the P&L performance, managing budgets, and driving financial decisions based on KPIs and operational dashboards. Key responsibilities for the Vice President of Operations at the company include overseeing day-to-day operations, leading operational reviews, and serving as the escalation point for complex matters. The role also requires a focus on people leadership and development, fostering a culture of ownership, and supporting talent retention. The ideal candidate will have a data-driven mindset, be committed to leadership development, and have the ability to lead through influence, accountability, and structure. Success will be measured by the achievement of operational KPIs, client satisfaction, and financial performance against budget and forecast. This position is a critical part of the company's leadership development path, with the potential for career progression to Senior Vice President opportunities.
Hiring Manager Title
Senior Vice President of Operations
Functions
- Operations
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