Director, AI Solutions Delivery

Role Description

Reporting to the Vice President of Artificial Intelligence, The Director, AI Solutions Delivery will lead the technical execution of AI initiatives, ensuring successful deployment, integration, and scaling of AI solutions across the enterprise. This role requires a blend of technical expertise, project delivery experience, and cross-functional leadership.

• Transition POCs & pilots into scalable production solutions and ensure technical readiness across platforms and teams.
• Support pilots where deeper technical involvement is needed, acting as a thought partner and solution architect.

The impact you can have:

• Operate as an independent partner to business leaders, proactively identifying opportunities, shaping AI use cases, and translating business needs into actionable technical solutions without requiring heavy direction.
• Build trusted relationships across business functions, guiding stakeholders from idea through implementation while ensuring solutions are aligned to strategic goals, operational realities, and adoption needs.
• Lead business-facing solution delivery with a high degree of autonomy, making decisions, driving clarity, and moving initiatives forward across cross-functional teams.
• Own the end-to-end delivery of AI solutions from pilot/PoC to full production deployment across business functions.
• Create detailed technical plans, timelines, and resource allocation to ensure successful implementation of AI solutions.
• Partner with IT and data teams to ensure AI solutions integrate with existing systems and data infrastructure.
• Evaluate and manage third-party AI tools, platforms, and external development partners.
• Ensure best practices around data governance, model monitoring, and performance evaluation are followed during and after deployment.
• Identify opportunities to improve delivery processes and implement tools for versioning, testing, and performance tracking.
• Potential on-call work for launched AI projects.

Qualifications

• 7+ years in technical delivery, AI/ML engineering, data engineering, or solution architecture, with at least 2 years managing production AI or data science projects.
• Familiarity with machine learning models, data pipelines, cloud platforms (AWS, Azure, or GCP), and MLOps practices.
• Experience leading cross-functional teams through the full solution delivery lifecycle.
• Ability to communicate complex technical topics to business stakeholders and align delivery plans with organizational needs.
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Master’s degree or certifications in AI/ML a plus.
• Technically fluent but can zoom out to see the bigger business picture.
• Obsessed with delivery excellence and operational scalability.
• A proactive problem solver who anticipates risks and removes roadblocks.
• Adept at leading through influence, not just authority.

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Support for your individual development plus opportunities for career mobility within our family of brands.
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
• Medical, dental, vision insurance & 401(K).
• Employee Assistance Program (EAP).
• Time off – paid time off & holidays.