Executive Assistant

Job Description

Job Description

About Us

Tummers is a leading international technology company specializing in equipment, systems, services, and digital solutions for the food processing industry. With operations across multiple locations worldwide, we help customers improve efficiency, quality, and long-term performance through innovative processing solutions and exceptional service.

Built on decades of expertise, Tummers is committed to delivering sustainable, customer-focused solutions while continuously investing in our people, technology, and processes. We believe innovation starts with great people, and we foster a collaborative environment where initiative, continuous improvement, and teamwork are valued every day.

Today, Tummers is proudly part of the Foodera Technologies family of companies, strengthening our global reach while preserving the entrepreneurial spirit and customer-first approach that have been at the heart of our success.

Our people take pride in their work, support one another, and enjoy solving complex challenges together. If you're looking to join a stable, growing organization where your contributions make a real impact and you'll have opportunities to learn and grow, we'd love to hear from you.

Executive Assistant

Are you highly organized, proactive, and someone who enjoys keeping things running smoothly? We're looking for an Executive Assistant to support our leadership team by managing daily administrative operations, coordinating customer communications, and assisting with sales and logistics activities. This is a hands-on role with plenty of variety, making it ideal for someone who enjoys solving problems, learning new systems, and taking ownership of their work.

Location: This position is currently based in our Boise office. Our office is expected to relocate to Caldwell toward the end of this year, and this role will transition with it. Candidates should be comfortable working in Boise initially and commuting to our future Caldwell office once the move is complete.

What You'll Do

As our Executive Assistant, you'll help keep our office and business operations organized by:

• Manage the Information, Invoices, and Spare Parts email inboxes, resolving routine requests and escalating more complex issues when needed.
• Answer incoming phone calls and communicate professionally with customers, vendors, and business partners.
• Process receipts, invoices, bills, and other administrative documents.
• Support spare parts sales through our ERP system by:
  • Creating quotations, sales orders, and purchase orders.
  • Tracking inventory and non-inventory items.
  • Preparing picking lists and packing slips.
  • Issuing invoices.
• Coordinate shipments with carriers and logistics providers.
• Maintain an organized office and order supplies as needed.
• Assist with planning sales trips and organizing follow-up notes.
• Serve as a primary point of contact for third parties such as insurance providers, telecom vendors, and parts suppliers.
• Provide day-to-day administrative support that helps free up leadership to focus on growing the business.

What We're Looking For

We're looking for someone who is:

• An excellent communicator, both verbally and in writing.
• Comfortable speaking with customers and business partners by phone and email.
• Highly organized with exceptional time management skills.
• Able to prioritize tasks, keep accurate notes, and consistently follow through.
• Self-motivated with a proactive, "jump in and help" attitude.
• Curious and eager to learn new responsibilities and systems.
• Comfortable working with people from different cultures and backgrounds.
• Detail-oriented and able to handle confidential information with discretion.
• Friendly, professional, and someone who represents the company well.
• Willing and able to work from our Boise office initially and transition to our Caldwell office once the relocation is complete later this year.

Required Qualifications

• Strong written and verbal communication skills.
• Proficiency with QuickBooks.
• Ability to quickly learn new software, including ERP and CRM systems.
• Strong organizational skills and attention to detail.
• Ability to work independently and solve problems proactively.

Preferred Qualifications

• Advanced Microsoft Excel skills.
• Experience using ERP and CRM systems.
• Experience with shipping and logistics.
• A collaborative, team-oriented mindset.
• Someone who enjoys building relationships and contributing to a positive office environment.

What We Offer

• A fun, collaborative, and non-corporate work environment.
• Opportunities to learn, grow, and expand your responsibilities.
• Flexible working hours.
• Competitive hourly pay.
• A fully equipped workstation, with additional equipment or software provided as needed.
• A laptop for remote work.
• Team lunches most Fridays.
• Company apparel and merchandise.