Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member Full Time in Tucson - AZ - 85718 Replies within 24 hours Simple IRA Opportunity for advancement Paid time off Bonus based on performance License reimbursement Training & development Competitive salary Flexible schedule ABOUT OUR AGENCY I opened my agency in 2015 and currently lead a team of six. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the supportive culture we've built today. I am a proud graduate of University of Arizona, a husband, father, and lifelong Arizona resident. Being born and raised here has allowed me to build strong connections within the community and better serve the people around me. Our agency stays active in the community through regular events and local involvement. Building relationships and giving back are important parts of who we are. We offer a Simple IRA with employer match, licensing reimbursement, and a strong commitment to work-life balance. We believe that creating a positive workplace leads to better outcomes for both our team and our customers. Our culture is extremely close-knit and family-oriented. We genuinely enjoy working together and make time to connect as a team, including office lunches every Thursday where we close for an hour to eat together. We also hold quarterly events where the office closes for a day, combining professional development and training with a fun team outing. If you’re looking for a place where people support one another, work hard, and have fun together, this could be a great fit for you. ROLE DESCRIPTION As an Account Representative for Brett Overstreet - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to customers. Compensation $45,000.00 - $55,000.00 per year Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr