Program Management Administrator

Program Manager

Essential Duties & Responsibilities

• Manages the overall administration and coordination of non-academic programs, ensuring alignment with university goals and objectives
• Develops and implements program strategies to optimize performance and ensure effective delivery of program goals, timelines, and resource allocation
• Oversees the planning and execution of program events, coordinating logistics, communications, and resources to ensure successful outcomes
• Collaborates with internal stakeholders, including faculty, staff, and students, to ensure programs are executed smoothly and meet the needs of the university community
• Evaluates program effectiveness by conducting assessments, gathering feedback, and identifying opportunities to enhance program impact and efficiency
• Monitors program budgets, ensuring financial resources are effectively managed, expenses are tracked, and budget goals are met
• Provides guidance and support to program teams, offering leadership on program best practices, troubleshooting challenges, and mentoring team members
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of program management principles and best practices, including strategic planning, budgeting, and resource allocation
• Knowledge of event coordination and logistics management, ensuring smooth planning, execution, and evaluation of program-related activities
• Skill in budget management, including forecasting, tracking expenses, and ensuring programs stay within allocated financial resources
• Skill in problem-solving and conflict resolution, identifying challenges and implementing solutions to keep programs on track and meet objectives
• Ability to adapt to changing priorities and circumstances, remaining flexible and proactive in response to evolving university needs and challenges
• Ability to assess program performance, using data and feedback to evaluate success and drive continuous improvement

Minimum Education & Experience

• Bachelor's degree in related field
• 1 year of relevant experience
• Equivalent combination of experience and education may be considered

Job Level Overview

Specialized Contributor Level 1 - A developing, entry-level role focused on acquiring skills and knowledge to perform more advanced work. Responsibilities are well defined and limited in scope. Identifies, defines, and addresses problems and issues which are not immediately evident but are of limited complexity. Problems are typically solved through drawing from standard procedures and analysis.

Additional Details

The Center for Urban Entrepreneurship (CUE) is a dynamic co-working space that supports low- to no-tech businesses committed to strengthening downtown Rochester's economy. Focused on advancing urban entrepreneurship, CUE serves as a central resource for programs and research that help build community wealth and create pathways for aspiring entrepreneurs to successfully launch and grow their ventures.

Key Responsibilities:

• Responsible for interdisciplinary scholarly research, inter-industry market research training and assistance to CUE clients, and development and delivery of effective, mission-related programs.
• Report to and work closely with the director.
• Responsible for researching effective and efficient program models utilized by comparable centers and relevant organizations.
• Responsible for conducting scholarly research and providing market research training and assistance to CUE clients to increase their entrepreneurial aptitude and market awareness. The program manager will work collaboratively with partner organizations that have complementary programs that can be leveraged by CUE.
• Develop innovative, new programs that fit within CUE's vision, mission and budget.
• Ensure that programs are delivered as planned and achieve intended outcomes.
• Program model research, implementation, evaluation, and reporting will be the primary responsibilities of the program manager.
• Hire, train and supervise student employees.

FLSA Category

Non-Exempt

Work Location

On Campus

Compensation

$21.60 - $30.00

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.

Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at View phone number on click.appcast.io or email your request to View email address on click.appcast.io. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.