Administrative Professional

Overview At McCall, we believe in investing in our team just as much as we invest in our customers. Founded on values of honesty, integrity, and excellence, our company has grown all around. These core values remain at the heart of everything we do. Responsibilities With McCall, you’ll experience a fun work environment that also cares about your growth and goals. You’ll help our customers and service professionals by managing inbound calls, emails, payments, scheduling, conflict resolution and preparing monthly service routes. Back to you – are you a hard worker, motivated, organized, friendly, able to follow direction, handle stress and multitask? Why you will love being an Administrative Professional at McCall: A role that matters – you’ll be the critical link between customers and service professionals. Rewarding benefits – competitive salary, 401(k) with company match, and plenty more. Growth opportunities – development support along the career journey. Making a difference – helping create healthier living and working environments. Your Job Duties Will Include Manage inbound calls and emails, assisting customers with needs such as payments, scheduling, and conflict resolution. Document customer accounts and ensure all paperwork is completed accurately and promptly. Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go. Handle additional tasks and projects as needed to support the team. Collaborate with internal teams – administrative associates, sales, service professionals, and management – to ensure top‑tier customer service. Foster consistent communication with customers, ensuring their needs are always met. What We Offer Starting hourly rate: $18 A comprehensive benefits package – medical, dental, vision, maternity, life insurance. 401(k) plan with company match, employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts. Industry‑leading quality training program. Qualifications High school diploma or equivalent required. No experience necessary. Must be at least 18 years of age. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint. Great phone experience is a plus. McCall is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer. #J-18808-Ljbffr