Customer Service & Sales Coordinator

Customer Service & Sales Coordinator

Cincinnati, Ohio

Job Opportunity: Customer Service & Sales Coordinator with Clovernook Center in Cincinnati, OH

On-site | 4-Day Work Week | Contract-to-hire

Looking for a role where you're not stuck doing the same thing every day? Want a 4-day work week AND the chance to grow into something permanent? Do you enjoy working directly with customers but also want to build your sales experience? If you're nodding yes to all of this apply today!

Clovernook is adding a Customer Service & Sales Coordinator to the team for a 4-day work week, contract-to-hire opportunity. This role blends customer service, sales, and coordinationgiving you variety and visibility in your work. You won't be stuck just answering calls or sitting behind a desk you'll be involved in the full customer experience from start to finish.

Why this role stands out:

• Contract-to-hire real potential to turn into a long-term role
• 4-day work week (Monday-Thursday)
• Stable, on-site environment with a purpose-driven organization
• Hands-on role with meaningful impact

What you'll be doing:

• Supporting customers via phone, email, and in person
• Handling both customer service + sales support
• Assisting with online ordering and troubleshooting issues
• Creating and tracking invoices and payments
• Coordinating with internal teams (production, shipping, etc.)
• Identifying opportunities to expand business with customers
• Assisting with scheduling and order flow
• Occasionally attending customer visits, expos, or events

What they're looking for:

• 2+ years in customer service, sales, or call center environment
• Strong communication skills (written + verbal)
• Comfortable handling both inbound + outbound interactions
• Microsoft Office experience (Word, Outlook; Excel is a plus)
• Organized, reliable, and detail-oriented
• Someone who can juggle tasks and stay calm under pressure

The type of person who will thrive here:

• You like variety, no two days look the same
• You're comfortable talking to customers and solving problems quickly
• You're organized and follow through on details
• You want a role where you can grow, not just stay stuck

About the Company:

Clovernook Center for the Blind & Visually Impaired is a mission-driven organization focused on empowering individuals who are blind or visually impaired. Through its Social Enterprise division, Clovernook produces accessible print materials while also creating meaningful employment opportunities.

This is a chance to be part of a team where your work directly supports a bigger purpose.

Interested? Let's connect. Apply online today!

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