Office Operations Assistant - Internal Medicine - Novi - Days

Office Operations Assistant - Internal Medicine - Novi - Days Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area. Schedule and Location Shift hours: M–Th 8:00 a.m. – 5:00 p.m., F 8:00 a.m. – 1:00 p.m. Job location address: 44000 W. Twelve Mile Rd., Suite 200, Novi, MI 48377 From the Hiring manager: Interested in strong customer service and problem‑solving skills, positive attitude and attention to detail go a lot farther than technical skills in this position. The office is only open until 1 p.m. on Friday, so the 36‑40 hours are front loaded to accommodate a half day every Friday. Education and Experience High School diploma equivalency OR 1 year of applicable cumulative job‑specific experience. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job‑related duties beyond those explicitly described above. Equal Employment Opportunity / Affirmative Action Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws. #J-18808-Ljbffr Henry Ford Health System