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HR Generalist (Cantonese or Mandarin Speaker)

JobTracks, Inc.

Job Description

Job Description

Job Title: HR Generalist (Bilingual: Mandarin or Cantonese)

Department: Human Resources

Reports To: HR Director / HR Manager

Job Overview

We are seeking an experienced and proactive HR Generalist fluent in English and Mandarin or Cantonese to join our team. In this role, you will manage day-to-day HR operations, lead employee relations, support talent acquisition, and ensure seamless communication across our multilingual workforce. The ideal candidate acts as a cultural bridge, fostering an inclusive environment while maintaining compliance with local labor laws.

Key Responsibilities

  • Employee Relations & Culture: Serve as a primary point of contact for employee inquiries in English and Mandarin/Cantonese. Resolve workplace issues, conduct fair internal investigations, and support employee retention initiatives.

  • Talent Acquisition & Onboarding: Source, interview, and hire talent across various departments. Conduct bilingual orientation and onboarding sessions to ensure smooth integration for new hires.

  • HR Operations & Compliance: Administer health benefits, paid time off, and leave management. Maintain personnel records and ensure strict adherence to federal, state, and local labor regulations.

  • Translation & Communication: Translate internal HR documents, company policies, training manuals, and announcements into Written Chinese (Simplified/Traditional). Facilitate real-time interpretation during meetings or performance reviews when needed.

  • Performance Management: Assist managers with annual performance reviews, progressive discipline processes, and individual development plans.

Qualifications & Requirements

  • Language Fluency: Native or professional fluency in Mandarin or Cantonese (speaking, reading, and writing) alongside fluent English.

  • Professional Experience: 3 years of progressive HR Generalist experience handling full-lifecycle HR duties.

  • Educational Background: Bachelor's degree in Human Resources, Business Administration, or a related field.

  • Certifications: SHRM-CP, SHRM-SCP, or PHR certification strongly preferred.

  • Technical Skills: Proficiency with modern HRIS platforms (e.g., Workday, BambooHR, ADP) and Microsoft Office Suite.

  • Core Competencies: Deep understanding of employment laws, high emotional intelligence, and exceptional cross-cultural communication abilities.

Vacancy posted 4 days ago
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