HR Generalist (Cantonese or Mandarin Speaker)
JobTracks, Inc.
Job Description
Job Description
Job Title: HR Generalist (Bilingual: Mandarin or Cantonese)
Department: Human Resources
Reports To: HR Director / HR Manager
Job Overview
We are seeking an experienced and proactive HR Generalist fluent in English and Mandarin or Cantonese to join our team. In this role, you will manage day-to-day HR operations, lead employee relations, support talent acquisition, and ensure seamless communication across our multilingual workforce. The ideal candidate acts as a cultural bridge, fostering an inclusive environment while maintaining compliance with local labor laws.
Key Responsibilities
Employee Relations & Culture: Serve as a primary point of contact for employee inquiries in English and Mandarin/Cantonese. Resolve workplace issues, conduct fair internal investigations, and support employee retention initiatives.
Talent Acquisition & Onboarding: Source, interview, and hire talent across various departments. Conduct bilingual orientation and onboarding sessions to ensure smooth integration for new hires.
HR Operations & Compliance: Administer health benefits, paid time off, and leave management. Maintain personnel records and ensure strict adherence to federal, state, and local labor regulations.
Translation & Communication: Translate internal HR documents, company policies, training manuals, and announcements into Written Chinese (Simplified/Traditional). Facilitate real-time interpretation during meetings or performance reviews when needed.
Performance Management: Assist managers with annual performance reviews, progressive discipline processes, and individual development plans.
Qualifications & Requirements
Language Fluency: Native or professional fluency in Mandarin or Cantonese (speaking, reading, and writing) alongside fluent English.
Professional Experience: 3 years of progressive HR Generalist experience handling full-lifecycle HR duties.
Educational Background: Bachelor's degree in Human Resources, Business Administration, or a related field.
Certifications: SHRM-CP, SHRM-SCP, or PHR certification strongly preferred.
Technical Skills: Proficiency with modern HRIS platforms (e.g., Workday, BambooHR, ADP) and Microsoft Office Suite.
Core Competencies: Deep understanding of employment laws, high emotional intelligence, and exceptional cross-cultural communication abilities.
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