Clinical Liaison

Sales Clinical LiaisonAt Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission—people caring for people—guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve.To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people.Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we're building a community that leads with integrity and serves with heart.Clinician-led teams built on compassion and respectA supportive environment where every voice mattersCommitment to dignity for patients, families, and staffIntegrity and empathy at the core of all we doWhy You'll Love Working With Us:Competitive compensation + Bonus Incentive PlanHealth, Dental, Vision, Disability & Life Insurance401(k) Retirement PlanTuition ReimbursementProfessional Licensing & Certification Renewal ReimbursementPaid Time Off + Paid Holidays + Floating HolidaysMileage ReimbursementSupportive Team EnvironmentMission-driven leadership that values your voice and expertiseOpportunities to growDo meaningful work that impacts patients and families every dayHow you will contribute:The Sales Clinical Liaison acts as a patient advocate throughout the referral and admission process, ensuring patients are guided to the most appropriate level of care. This role requires a Registered Nurse (RN) or an individual with an advanced clinical degree.How you will make an impact:Business Development & Outreach: Proactively grow the organization by identifying new opportunities, building strong referral relationships, and representing the company in the community.Patient & Family Engagement: Act as a trusted, compassionate resource, educating patients and families about hospice services and guiding them through enrollment.Communication & Coordination: Strengthen partnerships with healthcare providers, ensure smooth communication between referral sources and clinical teams, and manage timely follow-ups and documentation.Market Leadership: Drive awareness and growth by educating stakeholders, analyzing referral trends, staying informed on market dynamics, and positioning the organization as a trusted leader in the community.The Experience and Skills You'll Bring:Strong verbal and written communication skills with ability to engage clinical and non-clinical audiencesEffective relationship-building skills with referral sources, patients, and interdisciplinary teamsCustomer service–oriented with strong active listening and professionalismAbility to educate and influence using a consultative, clinically informed approachWorking knowledge of medical terminology, healthcare delivery systems, and referral processesFamiliarity with electronic health records (EHR); hospice and palliative care knowledge preferredStrong organizational and time management skills with ability to manage multiple prioritiesProficiency in Microsoft Office and ability to learn new systems quicklyDemonstrates initiative, adaptability, and ability to work collaboratively in a team environmentAssociate's degree in nursing (ADN) or Bachelor of Science in Nursing (BSN)Active, unrestricted Registered Nurse (RN) license in the state of practice.Preferred Knowledge, Skills and Experience:Knowledge of healthcare referral processes and case managementExperience with hospice care and understanding of prognostic indicatorsTwo (2) years of clinical nursing experience, including case management in a clinical setting