Human Resources HCM Coordinator

Job Summary Reporting to the Director of HR Operations and HCM, the Human Resources HCM Coordinator is responsible for providing ongoing support with existing Workday processes and assisting in solving technical problems, and working on continual process improvements. Principal Duties and Responsibilities Review and approve required HCM transactions, including onboarding, terminations, job changes, corrections, visa/work authorizations, and personal information changes. Ensure data is accurately processed and maintained in accordance with established policies, procedures, and applicable contractual provisions. Partner with HCM analysts to streamline Workday approvals. Develop Workday job aides, workflows, and provide training to end users. Perform weekly audits to ensure data integrity. Serve as a liaison between IT’s first-level Workday Customer Care Group, Human Resources, university-wide units, and end-users to provide troubleshooting and solutions to address their business needs. Manage ServiceNow ("SNOW") tickets, emails, and phone calls related to Workday HCM as a Tier-2 Customer Care liaison. Prepare clear, accurate, and informative reports containing findings, conclusions, and recommendations. Attend and participate in meetings and events. Perform other duties as assigned. Qualifications Bachelor's degree from an accredited university or college. Minimum of 2 years of experience with HRIS systems, such as Workday. Superior organizational, problem‑solving, and analytical skills; able to manage shifting priorities and workflow. Excellent Microsoft Office experience, particularly with Excel (Pivot Tables, VLOOKUPs) and PowerPoint. Preferred Qualifications Higher education experience, specifically in Human Resources. Experience with Workday HCM. Data management and analysis experience. Excellent customer service, communication, and presentation skills. Compensation and Benefits Salary range: $63,833.23–$79,804.49 annually. The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. Contact Information Human Resources: Workday Recruiting Support, View phone number on click.appcast.io (Option 2), email View email address on click.appcast.io. Inclusion Statement Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives, fostering a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives. EEO/AA Statement Montclair State University is an equal opportunity/affirmative action institution with a strong commitment to diversity. Title IX and 34 C.F.R. § 106 Statement Montclair State is required by TitleIX and 34C.F.R.§106 not to discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. About the University Montclair State University is a research institution serving 22,000 students with more than 300 doctoral, master’s, and bachelor’s programs. Located on a 252‑acre campus 12 miles from NewYork City, Montclair State offers a supportive environment for learning and research. #J-18808-Ljbffr Montclair State University