Regional Account Manager - Northern California

Regional Account Manager - Northern California Location: California Role Type: Permanent What You Will Do Serve as the company’s face with regional customers across multiple fronts, including consumer insights, collaborative customer marketing, industry relations, issues/policies, sales technologies, and category management. Use judgment, skill, and discretion to lead and develop collaborative, strategic partnerships with regional customers. Represent the company at the headquarters level of assigned chain retail and wholesale accounts and develop strategic relations, business plans, and execution impacting performance across those accounts. Oversee and manage activities that create a sustainable competitive advantage for the company. Engage with the Customer Marketing team to share key customer requirements and identify opportunities for leverage within accounts. Select and implement Customer Development strategies and plans, initiating a Joint Business Planning (JBP) process at selected top retail accounts. Partner with and negotiate with assigned regional customers (chain and wholesale) to drive alignment between the company and the customer objectives. Manage relationships and form a strong partnership with customer senior management (chain and wholesale) representing “One Company” across the three business units. Identify and pursue incremental opportunities to shape the customer’s current and future business practices to grow the company’s brand share while strengthening the company as a preferred vendor partner. Negotiate, sell, and maintain effective retail and wholesale partnership agreements. Develop, compare, and evaluate selling plans that resonate with chain retailer customers across all product categories. Collaborate with area/region/division resources to identify sales opportunities that can be acted upon to drive sales performance. Accountable for selling and gaining commitment of customer joint business plans (JBP) on a monthly or quarterly basis that deliver on the company’s assigned sales KPIs – volume, distribution, share, and other key brand initiatives and strategic objectives. Customize, tailor, and link the company’s strategies, plans, and key initiatives with the customer’s key strategies and tactical plans. Measure and enforce all requirements of our retail partnership agreements in assigned retail stores. Maximize effectiveness of all chain merchandising fixtures, displays, and POS to present a competitive merchandising advantage at retail. Maximize effectiveness of all company programs and guidelines to wholesale customers. Deploy retail execution guidelines and key objectives to the retail selling organization to maximize in‑store sales results. Coordinate communication between the customer and the company’s senior sales and division management teams. Partner with the company’s insights team to customize and align category leadership story and business drivers in all key selling materials. Collaborate with internal customer marketing and brand marketing teams on initiative plan development and execution details. Collaborate with key functional stakeholders (commercial finance, customer service, regulatory) on key matters pertaining to assigned strategic customers. Interact with area management regarding all aspects of the customer business plans and address key issues and opportunities. Solicit and analyze customer and competitive insights to identify critical sales opportunities and provide solutions to senior leadership. Perform other job‑related duties as assigned. Minimum Qualifications High school diploma or GED with 3+ years related sales experience. Experience in regional customer management within the broader consumer products industry. Experience selling to convenience channel, mass, wholesale, and/or specialty tobacco channels. Minimum age of 21 years. Valid driver’s license issued by state of residence. Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams. Strong verbal and written communication skills. Excellent attention to detail. Proficient problem‑situation analysis. Effective time and task management. Multitasking capabilities. Flexibility and adaptability. Ability to build strong business relationships with customers. Capability to work independently with limited supervision. Skill in analyzing options and recommending actions. Negotiation and alignment creation. Communication to a broad and diverse audience. Maintenance of effective working relationships. Critical thinking abilities. Comfort working with diverse populations and varying education levels. Proficient in receiving and communicating information orally and in writing. Capacity to prioritize assignments, workload, and manage time accordingly. Ability to effectively monitor category performance with planning and communication. Preferred Qualifications Bachelor’s degree in business administration or related field of study. 1+ year sales managerial experience. Work Environment and Physical Demand Employee must live within the assignment boundary or be willing to relocate. Requires moderate physical effort; occasional lifts or moves of light objects (10–50 lbs.). Ability to bend, crouch, stretch, climb, or reach in retail environments. Requires walking, sitting, or standing for extended periods. Travel required based on assignment needs. Occasional exposure to noise, dust, or weather. Operates in a retail and wholesale environment. Requires prolonged machine operation including vehicle, computer, and keyboard equipment. What We Offer Competitive benefits package—medical, dental, vision, life insurance, and disability plans. Dollar‑for‑dollar 401(k) match up to 6% and 5% annual company contribution. 15 company‑paid holidays. Generous paid time off. Employee recognition and discount programs. Education assistance. Employee referral bonus program. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr 6AM City