Support Specialist

Support Specialist

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challengesand we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every dayworking for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities for career growth, and a culture of innovation that embraces adaptability, collaboration, technical excellence, and people in partnership. If this sounds like the choice you want to make, then choose MITRE - and make a difference with us.

We are seeking a Support Specialist to provide dedicated support to the front office of the MITRE National Security Sector. This role will play a critical part in ensuring the seamless operation of the office by handling administrative tasks, managing schedules, booking travel, and supporting high-profile events. The MNS Support Specialist will work closely with the executive team to maintain the efficiency and professionalism of daily operations.

This position requires exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. The ideal candidate is professional, proactive, adaptable, works well under time constraints and capable of handling sensitive information with the utmost confidentiality. This position is 5 days a week on-site at our McLean campus.

Roles & Responsibilities:

• Provide support to the Executive Assistant to manage the MNS SVP's complex calendar; coordinating meetings, events, and executive travel.
• Learn and understand the office's priorities and proactively address challenges. Follow defined processes and use good judgement to reduce recurring issues and mitigate unforeseen circumstances.
• Continuously assess and adjust the MNS SVP's schedule to align demands with evolving priorities, organizational goals, external commitments while shielding time for strategic work.
• Serve as a liaison for the MNS SVP office to internal and external stakeholders, ensuring clear and timely communication. Expected to greet distinguished visitors.
• Monitor and triage incoming requests to the MNS sector front office, prioritizing and elevating as appropriate. Action requests using judgement and alignment to office priorities and needs.
• Identify when pre-reads are needed; prepare, organize, and distribute agendas, correspondence, reports, other documents for internal and external meetings and events. Follow up on the status of needed documents and actions.
• Collect, record and organize files, records, and other documentation according to company security procedures.
• Arrange domestic and international travel for the MNS SVP, including flights, accommodation, ground transportation, and detailed itineraries aligned with the MNS SVP's preferences and schedule.
• Process travel related expense reports and reimbursements, ensuring accuracy and compliance with policies.
• Assist with planning and support execution of events hosted by the MNS Sector Front Office, including logistical planning, engagement with vendors, preparation of official gifts, and on-site coordination. Address and negate any unforeseen challenges to avoid disruption to events.
• Support ad hoc projects and initiatives, as assigned.

Basic Qualifications:

• Typically requires a minimum of 3 years of related experience with a High School Diploma or equivalent in education, or 2 years' experience and an Associate degree, or equivalent combination of education and related work experience.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Proven ability to work independently and as part of a team.
• Must be eligible to obtain and maintain a Secret U.S. Government issued Security Clearance. Per the U.S. Government's eligibility requirements, you must be a U.S Citizen to be considered for a security clearance.
• This position has an on-site requirement of 5 days a week on-site in McLean, VA

Preferred Qualifications:

• Experience supporting senior executives or working in a C-suite environment.
• Bachelor's degree in Business Administration, Communications, or a related field or an equivalent combination of experience.
• Active Secret Clearance
• Strong organizational and multitasking skills with a keen attention to detail.
• Demonstrated ability to manage confidential information with discretion.
• Excellent verbal and written communication skills.
• Flexibility to adapt to shifting priorities and deadlines.
• Familiarity with enterprise systems such as Concur or Workday.
• Prior experience coordinating complex travel arrangements.
• Experience supporting large-scale corporate events.
• Strong problem-solving and critical-thinking skills.

Salary compensation range and midpoint:

$62,000 - $77,500 - $93,000 Annual

Work Location Type:

Onsite

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.

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