Legal Receptionist

Full-Time Receptionist for Leading Criminal and Family Law Firm in Edmond, Oklahoma, and Oklahoma City, Oklahoma! Are you passionate about delivering exceptional customer service and thriving in a fast-paced environment? Our successful and growing criminal and family law firm is looking for a full-time receptionist to become the welcoming face of our team. Why Join Us? At our firm, you'll be more than just a receptionist – you’ll play a key role in ensuring a seamless client experience from the moment they step through the door. We offer: • A collaborative and supportive workplace where your contributions are valued • Opportunities for professional growth and development within the legal field • A competitive salary and comprehensive benefits package, including paid time off, 401(k), and health Insurance to support your success • The chance to make an impact in the lives of clients and their families. If you are excited about the opportunity to join our team and make a difference in the lives of the clients, please apply today! Responsibilities: • Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels • Arrange appointments for qualified leads to have initial consultations (sales calls) • Commence the pre-engagement process for potential new clients in our case management software and oversee the follow-up system with prospects • Provide the salesperson with all essential details to ensure productive conversations/consultations • Follow up with potential new clients to address their specific concerns and challenges • Greet and assist clients with warmth and professionalism • Answer and direct phone calls with efficiency and care • Schedule appointments and manage the firm’s calendar • Support the smooth operation of the office with administrative tasks and supply management Qualifications: • Bilingual proficiency in Spanish and English, as many clients are Spanish-speaking. This skill will help ensure clear and effective communication and enhance their experience with our firm • Technically savvy in Microsoft Office, especially skilled in advanced Excel functions • Experienced in sales or customer service (highly desirable) • Educated with at least a high school diploma or equivalent (a Bachelor’s degree is preferred) • Prior experience in the legal field is a plus • Strong in verbal and written communication with a focus on empathy • Exceptionally organized, detail-oriented, and capable of multitasking in a fast-paced environment • Professional, approachable, and adept at handling administrative tasks and managing calendars • Must be a self-starter with excellent communication and problem-solving skills, able to handle a fast-paced environment, and prioritize tasks effectively. Compensation: $30,000 - $42,000 yearly

• Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels • Arrange appointments for qualified leads to have initial consultations (sales calls) • Commence the pre-engagement process for potential new clients in our case management software and oversee the follow-up system with prospects • Provide the salesperson with all essential details to ensure productive conversations/consultations • Follow up with potential new clients to address their specific concerns and challenges • Greet and assist clients with warmth and professionalism • Answer and direct phone calls with efficiency and care • Schedule appointments and manage the firm’s calendar • Support the smooth operation of the office with administrative tasks and supply management

Compensation:
$30,000-$42,000 per year