Accounts Receivable Associate

About the Role

HHM CPAs is seeking a detail-oriented and dependable Accounts Receivable Associate to join our team. This hourly position will be responsible for posting client payments, assisting clients with payment-related questions, and supporting partners and internal teams in resolving past due accounts receivable balances.

This role is a great fit for someone who is organized, professional, comfortable communicating with clients, and able to follow established processes with accuracy and confidentiality.

This position will be onsite in Chattanooga.

Key Responsibilities

• Post client payments accurately and timely in the firm's accounting system.
• Research and resolve payment application questions or discrepancies.
• Assist clients with payment-related inquiries, including questions about invoices, balances, and payment options.
• Monitor accounts receivable balances and assist with follow-up on past due accounts.
• Work with partners and internal team members to resolve outstanding client balances.
• Maintain clear and organized documentation of collection efforts and client communications.
• Follow internal collection procedures and escalate accounts as appropriate.
• Gather and organize required information for the firm's collections attorney when internal collection efforts are not effective.
• Support other billing, payment, and accounts receivable tasks as needed.

Qualifications

• Prior accounts receivable, billing, bookkeeping, administrative, or customer service experience preferred.
• No college degree required.
• Strong attention to detail and accuracy.
• Professional written and verbal communication skills.
• Ability to handle confidential client and financial information with discretion.
• Strong organizational and follow-up skills.
• Ability to work independently and as part of a team.
• Comfortable using accounting systems, payment platforms, Microsoft Excel, Outlook, and other office technology.

Preferred Skills

• Experience communicating with clients regarding invoices, payments, or account balances.

Compensation and Schedule

This is an hourly position. Compensation will be based on experience.

Equal Opportunity Statement

We are an equal opportunity employer and value a respectful, professional, and collaborative workplace. Employment decisions are based on qualifications, merit, and business needs.