Operations Manager

Operations Manager Announcement number/Req ID: req772 Closing date: 7/14/2026 Pay scale & grade: CP 12- 12 Salary: 170,001.00 - 209,911.00 PA Job series: 1805 Appointment type: Permanent Work schedule: Full-Time Locations: Washington, DC 20001 Relocation expenses reimbursed: No Telework eligible: False Travel required: 0 Not required. Supervisory status: False Promotion potential: 12 Security clearance: 0 Drug test required: No The United States Capitol Police safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment. Responsibilities This position is within the Protective Intelligence Operations Center (PIOC), Office of the Assistant Chief of Police for Protective and Intelligence Operations (ACOP-P&IO), in the United States Capitol Police (USCP). The purpose of this position is to function as a PIOC Operations Manager/Executive Officer for the PIOC, exercising full programmatic responsibility for the management, direction, coordination, oversight, and continuous improvement of a 24-hour PIOC supporting Congressional protection missions, threat management, protective intelligence coordination, emergency communications, residential security monitoring, protective operations support, and continuity of operations activities. Serves as the principal advisor to the PIOC Deputy Director on operational readiness, protective intelligence operations, program performance, strategic initiatives, policy development, resource allocation, contractor performance, and organizational effectiveness. Ensure the effectiveness, efficiency, and mission readiness of all PIOC operations and serve as a key member of the Protective and Intelligence Operations (P&IO) leadership team. Provides overall management, direction, planning, and oversight of PIOC programs and operations. Ensures the timely execution of mission requirements and the effective delivery of services supporting Congressional protective intelligence and protective operations missions. Directs the day-to-day operations of the PIOC and establishes strategic and operational priorities for a 24-hour operational environment responsible for threat intake and triage, protective intelligence coordination, residential security monitoring, protective operations support, travel monitoring, emergency communications, and incident management. Serves as a senior advisor to executive leadership on matters affecting protective intelligence operations, emergency management, continuity of operations, and organizational readiness. Conducts analyses of operational programs, policies, management processes, and organizational activities to identify issues, assess impacts, and develop recommendations supporting executive decision making. Develops strategic recommendations regarding operational capabilities, resource allocation, staffing requirements, technology investments, and program modernization initiatives. Prepares and presents executive-level briefings, reports, correspondence, policy recommendations, legislative analyses, and operational assessments for senior leadership. Serves as the Contracting Officer’s Representative (COR) or designated program official responsible for monitoring technical and administrative performance of contracted operational support personnel. Provides executive oversight of threat management, intelligence intake and triage operations, event security coordination, law enforcement information sharing, residential security monitoring, travel monitoring, and protective operations support activities. Oversees coordination among federal, state, and local partner agencies, as well as military, intelligence community, and Congressional stakeholders to ensure timely information sharing and effective operational support. Provides executive oversight for significant incidents, emergency response activities, continuity of operations programs, and crisis management efforts affecting the agency’s protective mission. Directs organizational response activities during critical incidents, emergencies, and major special events requiring executive-level coordination and decision-making. Serves as a member of emergency response and continuity planning teams responsible for maintaining operational readiness during emergencies, natural disasters, civil disturbances, security incidents, and other disruptive events. Requirements U.S. citizen Successful completion of a background investigation Must complete a one-year probationary period Qualifications In order to qualify, you must meet the education and/or experience requirements described below. Contributing to oversight and strategic direction for a 24-hour operational environment responsible for law enforcement or protective intelligence. Leading and directing complex research, intelligence analysis, and evaluation activities related to investigative operations to support operational strategy and organizational decision-making. Demonstrated experience formulating information source search strategies and evaluating data to identify patterns and relationships across criminal, public records or other sources. Compile complex investigative information from a variety of sources in order to communicate and/or present investigative information orally and in writing to a variety of audiences. Education There is no education substitution for experience in this series and/or grade. Additional Conditions of Employment Criminal History Check – Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. Credit Check – Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration – Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. Fingerprint Check – Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of their criminal history record. Background Investigation – Must successfully complete all components of the USCP full field background investigation. Issues of misconduct such as illegal drug use, arrests, or convictions may not be automatically disqualifying. Deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification. Providing false and/or misleading information may be grounds for removal from the application and selection process. Equal Employment Opportunity Statement The United States Capitol Police is an equal opportunity employer. All applicants will be considered without discrimination based on national origin, race, religion, sex (including marital or parental status), disability, age, or any other basis prohibited by applicable law. #J-18808-Ljbffr