Director of Catering Operationsw

Director of Catering Operations

We are seeking a Director of Catering Operations to lead a high-volume catering operation serving the Charlotte market. This on-site / in-person position oversees catering operations, sales, client relationships, logistics, staffing, profitability, and business growth while ensuring exceptional execution across a wide range of corporate catering programs and events. This is a high level leadership position with a heavy emphasis on organization, logistics, and operations with some occasional hands-on execution.

Director of Catering Operations Compensation & Benefits

• $90,000-$110,000 base salary

• Generous performance-based bonus program

• 100% employer-paid health insurance

• Paid time off

• Career growth opportunity

• Leadership role with significant impact on business performance

Director of Catering Operations Qualifications & Responsibilities

• Lead all aspects of catering operations, sales, and financial performance from an upper leadership level

• Oversee corporate catering, office catering, pharmaceutical events, workplace dining programs, business meetings, and large-scale corporate functions

• Manage production scheduling, delivery routing, staffing coordination, and event execution

• Develop and maintain client relationships while identifying opportunities for business growth

• Manage labor, food cost, budgeting, forecasting, and overall profitability

• Lead, coach, and develop catering operations teams

• Support catering initiatives across multiple restaurant brands and ordering platforms

• 5+ years of leadership experience in catering operations, corporate catering, event operations, or food service logistics required

• Strong understanding of catering logistics, routing, production planning, and staffing management required

• Experience with EZCater, Caterease, CRM systems, or similar catering technology platforms preferred

• Proven track record managing high-volume catering operations required

• Strong organizational, leadership, customer service, and business development skills required

• Entrepreneurial mindset and passion for hospitality operations required