Administrative assistant, clinic attendant
Solely Therapeutic Massage
Solely Therapeutic massage is looking for an office coordinator and receptionist part-time for weekends and a couple evenings as able. Max 15 hours per week. Friday shift from 2:45pm - 8 pm is required.
If you are the ideal candidate, you would describe yourself as friendly, engaging, confident, and professional with verbal and written communication, organized, trustworthy, and able to follow a checklist of daily tasks between in-person interactions.
If you enjoy the idea of being in the “front of the house”, giving exceptional first impressions, and working in a local business where the owner is part of the team, this is a perfect position for you!
Our systems are paperless, and the ideal candidate will already feel comfortable learning and using online booking software and taking credit card payments.
General Duties
- Confidently booking appointments and retaining current clients by using our sales scripts.
- Assuring intake forms are complete.
- Answering calls and texts throughout the day
- Creating posts (a chance to be creative/artistic) and posting on social media and Google my business
- Learning to ask the right questions, educating clients about our services, then placing clients with the best fit for their needs, goals, and schedules.
- Optimizing our therapist's schedules to provide the most availability.
- Greeting clients in person and giving consistently great service in person and over the phone.
- Nurturing our relationship with clients through giving personal service and the little amenities our clients expect.
- Helping support our event space renters by providing tours and getting necessary paperwork
Office maintenance, opening, and closing the office
- Depending on your shift, you will be responsible for opening or closing the office and assuring the building is secured before you leave.
- The opening shift will help set up before therapists arrive.
- Throughout the day, you will help keep laundry in rotation, assure trash is taken out, and assure bathroom and common spaces stay clean and a light cleaning checklist.
- Our therapists also have their own responsibilities which you will help assure they complete.
Compensation will be based on experience. A clean background and reference check is required for this position.
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