Benefits Coordinator

Job Description

Job Description

We are looking for a Benefits Coordinator to support employee benefits administration for a healthcare-focused organization in McLean, Virginia. This Long-term Contract position is ideal for someone who brings strong hands-on knowledge of benefits processes, communicates clearly with employees, and manages sensitive information with care. The role centers on resolving benefit-related questions, assisting with enrollment activities, and maintaining accurate records while working independently and collaboratively with external partners.

Responsibilities:
• Respond to employee benefit inquiries and resolve service tickets related to coverage, enrollment, and plan issues.
• Support open enrollment activities by preparing materials, answering questions, and helping employees complete required benefit actions.
• Maintain accurate benefits records through timely data entry, report updates, and routine quality checks.
• Use Workday and Microsoft Office tools to process transactions, track activity, and organize benefits information.
• Coordinate with benefits brokers and other external partners to address escalations, clarify plan details, and support ongoing administration.
• Review benefit documentation carefully to identify discrepancies and ensure information is complete and accurate.
• Assist with leave-related benefits coordination and provide administrative support connected to employee status changes.
• Manage daily responsibilities with minimal supervision while meeting deadlines and service expectations.• At least 3 years of full-cycle benefits administration experience.
• Practical experience handling employee benefits issues, inquiries, and case resolution.
• Proficiency with Workday in a benefits or HR support environment.
• Strong skills in Microsoft Office, including Microsoft Excel for tracking and reporting.
• Knowledge of open enrollment processes and benefits coordination best practices.
• Ability to work independently and manage multiple priorities efficiently.
• High level of accuracy, discretion, and attention to detail when handling employee data.