Senior Engineer - Artificial Intelligence

Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat, SMS Email) in CRM application. Build and optimize multi-agent systems that enable intelligent, collaborative decision-making to improve automation and customer experience. Collaborate with cross-functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions. Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring. Stay at the forefront of AI and distributed systems research, bringing innovative approaches and tools into production environment. Utilize programming languages like Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services. Requirements 4+ years of professional software development experience within a Python or Java framework (J2EE, web containers and Java) 4+ years of experience in open-source frameworks 3+ years of experience with architecture and design 3+ years of experience with AWS, GCP, Azure, or another cloud service 2+ years of experience with Microsoft Dynamics CRM, Microsoft Power Platforms preferred. Hands-on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++. Proven experience designing, developing, and deploying AI or machine learning models (LLMs) in production environments, with a focus on scalability and performance. Strong software engineering background with expertise in building large-scale distributed systems, preferably in cloud environment (Azure or AWS). Core Competencies Demonstrates expertise in designing, developing, and deploying large-scale distributed AI applications, with a strong focus on scalability, performance, and collaboration across cross-functional teams. Proficient in utilizing modern AI/ML frameworks and cloud services to enhance customer self-service solutions. Highest-signal resume keywords Python Programming AI/ML Frameworks (TensorFlow, PyTorch) Cloud Services (AWS, GCP, Azure) Microsoft Dynamics CRM Architecture and Design ATS Optimization Keywords Hard Skills Software Development Distributed Systems Machine Learning Models NoSQL Databases SQL Programming Container Orchestration (Docker, Kubernetes) Open-Source Frameworks Java Frameworks (J2EE) AI Application Development Performance Optimization Soft Skills Collaboration Problem-Solving Communication Industry Keywords Customer Experience Automation Self-Service Solutions Cross-Functional Teams Scalability Tools & Technologies Azure Tools and Services Microsoft Power Platforms IVR Systems Chat Systems SMS Communication #J-18808-Ljbffr Jobtailor