Senior Business Analyst

Job Title: Business Analyst 3 - Senior Business Analyst

Job Number: 11951

Location: Vancouver, WA

Overtime: 5%

Travel: Up to 5% for local meetings and travel

Length: 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check

Requires Real ID and or Valid Passport to interview

SUMMARY

This contract Business Systems Analyst 3 assignment is located in the Transmission Commercial System Production Support organization. This assignment supports all workgroups within Transmission Marketing and Sales.

This assignment administers, designs, develops, coordinates and tests functionality, data processes, and systems used in conducting transmission commercial business. Additionally, this assignment will support the transmission commercial business and customers by providing help desk support, training, managing user and system documentation as well as being a communication focal point for internal and external transmission customers. The assignment also assists with the implementation of policy changes and necessary steps to maintain ongoing compliance

POSITION RESPONSIBILITIES

• Provide analysis, expertise, and support for commercial business systems and processes for Transmission Services. Business systems include vendor hosted webTrans; webSmartOASIS, webScheduler, webSmartTag, webData, etc.; systems that support Transmission critical functions, such as Scheduling and the Reservations desk.
• Support examples include working with both internal and external end-users to resolve system functionality questions and working with vendors to get production issues fixed.
• Analyze data, design, and recommend solutions or alternative methods of conducting business.
• Administer the Transmission Services’ commercial systems including configuration, modeling, validations, and user and customer management to verify proper operation of the commercial business systems.
• Respond to reported user issues or system downtime quickly and effectively by communicating with both internal work groups and external system vendors.
• Collaborate with Users and Subject Matter Experts (SMEs) to identify, compile and draft business and functional requirements and specifications for new commercial business system functionality.
• Coordinate with IT and assist with testing commercial business system software releases, upgrades, new modules, etc
• Provide research into reported systems and process errors to verify, define, and document the issue and pursue resolutions to issues discovered.
• Develop, draft, and recommend test plans to verify accurate function of software tools and business processes; execute management-approved plans.
• Develop and execute user acceptance testing to ensure users and customers can perform needed tasks.
• Develop, draft, and recommend communication plans to keep management, clients, and customers informed of business and process changes; execute / implement management-approved communication plans.
• Provide help desk / user support to internal & external Transmission Services commercial business customers, providing troubleshooting and user guidance as needed.
• Develop / draft internal and external training for Transmission Services commercial systems & processes; conduct approved training for internal and external Users as requested.
• Develop and support structured management of business support documents and artifacts which include training documentation, test plans, desk procedures, system requirements, etc.
• Attend industry and regulatory forums with Transmission Services’ interests and concerns point of view.
• Perform analysis of business issues, provide recommendations for possible solutions.
• Work with stakeholders to drive decision making and define requirements for program or project development to verify that business needs are being met.
• Complete documentation for project development efforts (including use cases, requirements, test plans, process maps, and desk procedures) and corporate management review and consideration.
• Work closely with development and business teams to verify successful implementation.
• Support group initiatives to influence work being done in the various North American Energy Standards Board (NAESB) executive and sub-committees.
• Collaborate with other team members to accurately define and communicate the issue and its potential impact on the client.

REQUIREMENTS

Education & Experience:

• A Bachelor’s degree in Business Administration, Management, Accounting, Computer Science or Math (or closely related field) is preferred.
• With an applicable Bachelor’s degree, 8 yrs of experience is required.
• With an applicable Associates degree, 10 years of experience is required.
• Without an applicable degree, 12 years of experience is required.

Required Skills & Experience

• 3 years of experience analyzing and developing business scenarios and use cases and working with stakeholders and developers to support the requirements development process.
• 1 year experience implementing new policy in the energy/utility industry at a transmission provider

Preferred Skills & Experience

• Experience gaining consensus in large groups with varying interests.
• Experience working with NAESB and/or one of its sub-committees.
• Experience implementing Federal Energy Regulatory Commission (FERC) Orders in a Transmission Provider’s Business Practices in the energy/utility industry.
• Proficiency with Microsoft SharePoint.
• Experience conducting comprehensive requirements reviews with project stakeholders, development teams, and QA teams
• Demonstrated application of problem-solving skills, with experience in formal Problem-Solving Training.
• Demonstrated analytical, modeling, and process management expertise to support the improvement of planning processes

Pre-Employment Requirement

All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing

APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have recently been award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.